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Exchange 2007 Public folders not visible in Outlook client

Posted on 2011-03-02
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Last Modified: 2012-05-11
I have just installed a second Exchange 2007 server into a mixed 2003/2007 environment.

I created a test user with a mailbox on the new E2k7 server.

Public folder replication has been configured and appears to be working properly - store is mounted and database file size matches all other replicas.  

When I log into the test users mailbox with the Outlook client I can see the public folder node in the folder list, but there are no subfolders (other than "newsgroups"). If I log into the mailbox using OWA I can see and access all of the organizations public folder.  

Public folder access via Outlook on the first E2K7 server works fine.

What could possibly be going wrong here?
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Question by:akgen
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Accepted Solution

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Delphineous Silverwing earned 500 total points
ID: 35028171
Double check that the Default Public Folder Database setting for the Information Store of the new server is pointing to the correct public store.
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Author Comment

by:akgen
ID: 35028333
In the Public Folder Mgmt Console the correct folder schema appears under "Default Public Folders". In the Exchange Mgmt Console the correct Public Folder store is mounted.
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Author Comment

by:akgen
ID: 35098689
The issue was, as Delphineous suggested, due to an incorrect "default public folder" setting - just needed to locate the correct field in EMC.

EMC-> Server Configuration-> Mailbox-> <server name>-> Database Management tab-> First Storage Group -> Mailbox Database ->properties -> Client Settings tab -> Default public folder database
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Author Closing Comment

by:akgen
ID: 35098703
More detail would have been helpful.
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