What we see on a web site is different than what others see.
So I think what we have is a router problem. There is a public site that access's our databases from our public web page, when they make the request the request comes to our site severs and then they gets redirected to the data base that resides in another state.
Problem is they get a blank page, I thought it was something on our end before the redirect. so I remoted to my home computer and tried the same database and get it just fine there, we also get the database just fine in the office.
For whatever reason that was in my head (from the office) I went to "their" site and received a page that has not been in use for years, none of the links on that page work and when i Google the site all the links listed by Google are not working. So again I tried the site and the Google page from my remoted computer and all the links worked just fine.
The closest thing I can find that matches this problem is here http://en.kioskea.net/forum/affich-92145-one-certain-site-will-not-load-help . It sounds almost identical except we do see a page in the office just a really old page
should we be checking stuff on our side and if so what, im not a networking guru and just starting out with CCNA-ICND. I tend to think this is on "their" side.
Problem is they get a blank page, I thought it was something on our end before the redirect. so I remoted to my home computer and tried the same database and get it just fine there, we also get the database just fine in the office.
For whatever reason that was in my head (from the office) I went to "their" site and received a page that has not been in use for years, none of the links on that page work and when i Google the site all the links listed by Google are not working. So again I tried the site and the Google page from my remoted computer and all the links worked just fine.
The closest thing I can find that matches this problem is here http://en.kioskea.net/forum/affich-92145-one-certain-site-will-not-load-help . It sounds almost identical except we do see a page in the office just a really old page
should we be checking stuff on our side and if so what, im not a networking guru and just starting out with CCNA-ICND. I tend to think this is on "their" side.
Amick
Some sites use local server caching to minimize WAN traffic. This was much more common 15-20 years ago when we were using ISDN for access, but I suppose some might still do it. If this is the case, the server admin needs to check the amount of time configured until a cached object is considered stale, or just clear the cache and everything should return to normal. Another possibility is that the remote browser cache is set to never check for newer versions of a page. Since you mentioned that this is a site-wide phenomenon the only way that would occur is if all the browsers were set not to check for newer versions and this is kind of unlikely, but worth checking nonetheless.
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well above information did not help public site, I suggested they start checking there MAC tables and see if we were in there and being restricted and/or if there user was somehow getting in the ban list. MAC address filtering was on to several VLAN interfaces. Public site has since turned off the MAC address access control lists fixed some VLAN access maps, we now see there site but still unknown if user can access our database as there away for a month.