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Okidata Printer won't print on USB

Posted on 2011-03-03
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Last Modified: 2012-05-11
Hello, I have an Okidata ML321 Turbo that has a USB port on it and Windows XP picks it up. However, in won't print ANYTHING. Am I doing something wrong? The printer prints using the buttons on the printer and it works with a parallel cable. However the new PC has no Parallel port.
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Question by:mikeg1265
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by:Miguel Angel Perez Muñoz
ID: 35027449
Try change USB to 1.1. instead 2.0 on BIOS computer.
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mikeg1265 earned 0 total points
ID: 35028422
Good answer, but after calling Okidata, I had to change the emulation in the printer from ML to IBM. Worked great. Thank you though.
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by:mikeg1265
ID: 35028433
Called tech support
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by:korz
ID: 35030706
Have you installed the driver?  The printer came with a CD, which you'll need to install to get the Operating System to know how to communicate with this particular printer.

If you did install the driver, maybe you installed the wrong one?  Sometimes these disks have drivers for multiple Operating Systems or multiple printers.  You need to make sure that the correct driver was installed.

If you have installed the driver already, I would uninstall it and try again.

Also, be careful that you follow the manufacturer instructions regarding the driver installation.  Some manufacturers recommend that you connect the printer first and then insert the CD when the OS asks for a driver (the Found New Hardware Wizard).  Other manufacturers tell you to install the driver before you attach the printer.  Make sure you have followed those directions.

As for USB 1.1 versus 2.0, sometimes this *is* settable in the BIOS and other times, the hardware is the limiting factor.  I have a computer at home where the two front ports are 1.1 and the four rear ports are 2.0.  A really old motherboard may only have 1.1 ports.
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Author Closing Comment

by:mikeg1265
ID: 35067809
Okidata support is free. Take advantage of it, very few are left that still offer free support.
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