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Symantec Endpoint 12 and Mapped Network Drives

Posted on 2011-03-03
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Last Modified: 2013-12-09
I installed Endpoint 12 on one of my servers and we are no long able to map to shared volumes on that server from client desktops.   When I disable Endpoint we can.   Any patches, adjustments, etc to resolve this would be appreciated.
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Question by:clyde30152
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by:jmlamb
ID: 35028090
What components of the SEP client did you install on the server? If you installed Network Threat Protection and are using the default Firewall policy, you will surely lose SMB access to that server.
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by:clyde30152
ID: 35029166
Turning off "Network Threat Protection" is fix my issue.   Any help with proper settings would also be appreciated.
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jmlamb earned 500 total points
ID: 35029347
You can continue to run NTP on the client to gain the IPS protection. But if you're not prepared to customize the Firewall policy, I would disable it for now.

1. Login to the console and go to Clients > <Group> (where the client is located).
2. Click the Policies tab.
3. Locate the Firewall policy then click Tasks to the right of it.
4. Choose 'Withdraw Policy'.

If you have other clients in this same group, particularly workstations, then you should move the server into its own group before doing these steps. Withdrawing the policy will do so for every client in the group. You can't withdraw a policy for individual clients in the same group.
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