?
Solved

YouTube: Sound but no Video

Posted on 2011-03-03
8
Medium Priority
?
1,067 Views
Last Modified: 2012-05-11
I went to YouTube and played a video.  When that was done, I went to watch another video but the screen was blank (white) where the video was supposed to be.  The rest of the page displayed without any reported errors.  The odd thing is that the sound for the video was still playing.

So I did some looking around and decided to clear the Temporary Internet Files and Cookies...  Voila! It worked!

So I watched another video, and when that was done, went to play a 2nd video and now it is back to the blank white screen with the sound from the video playing like before.

So I cleared the temp files and cookies several times, rebooted, defraged, reinstalled Adobe Flash Player and a few other things... Nothing seems to work better than clearing the temp files and cookies, but even that only gives me the ability to watch 1 video.

One thing is odd though, Adobe Flash keeps asking me if it is ok for the webpage to run it, which I am not used to seeing... I tell it to run on this page only.  Should I tell it to run on all pages (seems the only thing I haven't tried in regards to Adobe Flash).

Any suggestions on what it might be?
0
Comment
Question by:KCU1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 27

Expert Comment

by:Lukasz Chmielewski
ID: 35027926
Maybe you have to lower your security settings for playing - besides the adobe flash ?
0
 

Author Comment

by:KCU1
ID: 35028489
The security settings are on the default settings as far as I can tell.  How risky would it be if I told Adobe Flash to allow flash content on all sites without warning me first?  It seems like most computers do that already, but I have never adjusted it and don't want to over compensate for this problem.

Is it safe to simply click "Allow add-on to run on all websites" so I will no longer get warnings when flash content is being viewed?
0
 

Author Comment

by:KCU1
ID: 35028497
Then again, why would it only work once, and then no more?
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 27

Expert Comment

by:Lukasz Chmielewski
ID: 35029546
It's hard to tell at his point but frankly - I would do that.
0
 

Author Comment

by:KCU1
ID: 35029840
Telling Adobe Flash to run on all websites seems to have made the videos work reliably.  Let's hope I don't have any significant security issues as a result.  As long as I keep the Flash Player updated, I should be fine for the most part, right?
0
 
LVL 27

Accepted Solution

by:
Lukasz Chmielewski earned 1000 total points
ID: 35030522
You know, you never know... :) But like you said - either you do what everyone else does or you will have issues with browser.
Is this FF, IE, Chrome, Safari, Opera ? Did you try using Flash Player on any other browser ?
0
 

Author Comment

by:KCU1
ID: 35031071
I only use IE8.  This machine is using a fresh installation of Windows XP, fully updated on MS Update.
0
 

Author Comment

by:KCU1
ID: 35096784
I know that this ticket is already closed, but I thought the problem had been resolved, and it started happening again.  I did some more reading and was able to find a work around for the problem.

As it turns out, the problem is not a software problem, but more of a hardware problem.  THere is nothing wrong with the hardware in this case, but there is an issue of timing between the different hardware items (video card, sound card, cpu, etc...) where the sound would play but the video would not.

To resolve the issue without replacing any hardware, log onto a website with an embeded flash video in the page.  Right click on the video, click settings, and disable Hardware Acceleration.  This allows the video and audio to play only as fast as the slowest componant, and everything plays fine.

I hope this helps someone else in the future with this problem.
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I had to do a bit of research to find the answer to this question so I thought I'd share my results.  Due to our outdated mainframe systems, we need to downgrade IE9 to IE8 in order to stay compatible.  We also needed to downgrade Java.  In order to…
Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question