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stratlover4life

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Backup Exec 2010 R2 Fails on System State when backing up Server 2008 R2

Hi I am running Backup Exec 2008 R2 on a Server 2003 R2 x86 Box. Everything runs fine on all my other production servers but when I run full backups to my HP storage works tape drive backing up 2 Server 2008 R2 boxs 1 server hangs for 6-8 hours every night and fails with V-79-57344-65301 - The System Sate resource is not responding. Backup set canceled. The same thing happens to the 2nd server but doesn't hang the backup job for as long as the first. I have applied all of the latest hotfix's and service pack 1 to my Backup Exec 2010 R2 media server. I really need to get this resolved as it is causing me all sorts of problems because I need successful system state backups. Also I have updated the remote agent on each 2008 R2 server and it doesn't seem to make a difference.I am at a standstill and I cant find much information from Symantec or on Server 2008 R2 system state backup failures etc.Any help is appreciated.
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Rodney Barnhardt
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Is Exchange running on either box? There is a hotfix for this problem when Exchange is running on the 2008 server: http://www.symantec.com/docs/TECH77355 




I know you mentioned you had applied hotfixes, but I was thinking you may not have checked for anything Exchange specific.
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stratlover4life

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No I am not running Exchange on these boxs. They are running Citrix Xenapp 6.
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Rodney Barnhardt
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My imput above resolved my issue.