Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1589
  • Last Modified:

Exchange 2010 troubleshooting assistant : Queue Health

I was hoping someone might have the answers to this here as I have hunted all over the web but I can't seem to find any information about this.

I am trying to trouble shoot some issues my users are having with outlook 2007/exchange 2010 but I have hit a problem with the Troubleshooting assistant.

On Queue Health I get the following:
Error accessing queue performance data
One or more performance counters are not present in the file C:\Perflogs\*servername*-20110303094203\*servername*-PDH.blg. The following counters are missing: \\*servername*\Epoxy(IMAP)\Client Out Queue Length,\\*servername*\Epoxy(IMAP)\Store Out Queue Length,\\*servername*\Epoxy(POP3)\Client Out Queue Length,\\*servername*\Epoxy(POP3)\Store Out Queue Length,\\*servername*\MSExchangeIS Public(_Total)\Replication Receive Queue Size,\\*servername*\SMTP Server(_Total)\Categorizer Queue Length,\\*servername*\SMTP Server(_Total)\Remote Queue Length,\\*servername*\SMTP Server(_Total)\Remote Retry Queue Length,\\*servername*\SMTP Server(_Total)\Local Queue Length,\\*servername*\MSExchangeIS\Virus Scan Queue Length,\\*servername*\MSExchangeIS\Virus Scan Files Scanned/sec,\\*servername*\MSExchangeIS\Virus Scan Files Quarantined/sec,\\*servername*\MSExchangeIS\Virus Scan Messages Processed/sec

If I click on next I get
Error Fatal error reading performance data   Error accessing the 'MSExchangeDSAccess Domain Controllers' performance counters.

I can then get as far as RPC Checks when I get a windows box informing me that the application has stopped working.

Any assistance on this would be fantastic

thanks in advance.

0
ffA-LeeGale
Asked:
ffA-LeeGale
2 Solutions
 
MichaelVHCommented:
Hi there,

I've heared once about this issue, but never had it myself.

There is a cmdline-tool which allows to rebuild the Performance Counters.

try running : "lodctr.exe /r" from the command prompt.

For more information on this tool, please check
http://technet.microsoft.com/en-us/library/bb490926.aspx


Grts,

Michael
0
 
OrcaKnightCommented:
It sounds like your perf counters are not running, at all.
Heres a good article to help you:
Enabling Exchange performance counters
0
 
ffA-LeeGaleAuthor Commented:
Thanks guys,

I had to split the points as I needed to use both to get things up and running.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now