Solved

Exchange 2010 troubleshooting assistant : Queue Health

Posted on 2011-03-03
3
1,503 Views
Last Modified: 2012-05-11
I was hoping someone might have the answers to this here as I have hunted all over the web but I can't seem to find any information about this.

I am trying to trouble shoot some issues my users are having with outlook 2007/exchange 2010 but I have hit a problem with the Troubleshooting assistant.

On Queue Health I get the following:
Error accessing queue performance data
One or more performance counters are not present in the file C:\Perflogs\*servername*-20110303094203\*servername*-PDH.blg. The following counters are missing: \\*servername*\Epoxy(IMAP)\Client Out Queue Length,\\*servername*\Epoxy(IMAP)\Store Out Queue Length,\\*servername*\Epoxy(POP3)\Client Out Queue Length,\\*servername*\Epoxy(POP3)\Store Out Queue Length,\\*servername*\MSExchangeIS Public(_Total)\Replication Receive Queue Size,\\*servername*\SMTP Server(_Total)\Categorizer Queue Length,\\*servername*\SMTP Server(_Total)\Remote Queue Length,\\*servername*\SMTP Server(_Total)\Remote Retry Queue Length,\\*servername*\SMTP Server(_Total)\Local Queue Length,\\*servername*\MSExchangeIS\Virus Scan Queue Length,\\*servername*\MSExchangeIS\Virus Scan Files Scanned/sec,\\*servername*\MSExchangeIS\Virus Scan Files Quarantined/sec,\\*servername*\MSExchangeIS\Virus Scan Messages Processed/sec

If I click on next I get
Error Fatal error reading performance data   Error accessing the 'MSExchangeDSAccess Domain Controllers' performance counters.

I can then get as far as RPC Checks when I get a windows box informing me that the application has stopped working.

Any assistance on this would be fantastic

thanks in advance.

0
Comment
Question by:ffA-LeeGale
3 Comments
 
LVL 11

Accepted Solution

by:
MichaelVH earned 250 total points
ID: 35030053
Hi there,

I've heared once about this issue, but never had it myself.

There is a cmdline-tool which allows to rebuild the Performance Counters.

try running : "lodctr.exe /r" from the command prompt.

For more information on this tool, please check
http://technet.microsoft.com/en-us/library/bb490926.aspx


Grts,

Michael
0
 
LVL 5

Assisted Solution

by:OrcaKnight
OrcaKnight earned 250 total points
ID: 35030080
It sounds like your perf counters are not running, at all.
Heres a good article to help you:
Enabling Exchange performance counters
0
 

Author Comment

by:ffA-LeeGale
ID: 35150157
Thanks guys,

I had to split the points as I needed to use both to get things up and running.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question