Cannot open Exchange 2010 console or shell. "Kerberos auth failed. Access is denied"
Posted on 2011-03-03
An issue just cropped up on an existing Exchange 2010 production server. When trying to open the Exchange Management Console or the shell, we get the following error:
"The following error occurred when trying to connect to the specified Exchange server 'server.domain.org':
The attempt to connect to http://server.domain.org/PowerShell using "Kerberos" authentication failed:
Connecting to remote server failed with the following error message: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic. "
I've confirmed my logon user (a domain admin account) is part of the Org Management security group. The time was off on the email server by over 7 minutes. I ran "net time \\dc1 /set" to sync the Exchange box with one of the domain controllers. No change. I even rebooted the server. No change.
I followed a bunch of other topics found on EE regarding WinRM issues, ran the winrm quickconfig, but this didn't change anything.
I'm at a loss and now we cannot manage the Exchange server since we can't get in via the shell or Console.