Symantec Endpoint Protection manager wont allow me to login

I am not able to login to my symantec endpoint protection manager with the password we had set so i am unable to get updates out to my clients. Any way around this? I restarted the services with Symantec and no luck.... ex
mduplayAsked:
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younghvConnect With a Mentor Commented:
Have you tried the Symantec Forum?
http://www.symantec.com/connect/forums/endpoint-protection-management-console-credentials-lost

I saw a question about this on EE a few days ago and will try to find it for you.
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Alan HardistyConnect With a Mentor Co-OwnerCommented:
Search your HDD for resetpass.bat usually somewhere like c:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder  and run it - it will reset the username / password to admin / admin and then you should be able to login and reset the password.

Alan
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younghvCommented:
Alan,
LOL!
It was probably one of your posts I was looking for.

That 'resetpass.bat' has been around for years and is probably something that every Symantec SysAdmin should have on their crib-sheet.
Vic
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younghvCommented:
@mduplay,
Thank you - that was very cordial of you.
At best, I should receive some credit for the link, but the comment posted by Alan is clear, concise, (and NOT a hyperlink that might break some day).
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mduplayAuthor Commented:
Thank you both for your prompt help1
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