Solved

Symantec Endpoint Protection manager wont allow me to login

Posted on 2011-03-03
5
1,049 Views
Last Modified: 2013-12-09
I am not able to login to my symantec endpoint protection manager with the password we had set so i am unable to get updates out to my clients. Any way around this? I restarted the services with Symantec and no luck.... ex
0
Comment
Question by:mduplay
  • 3
5 Comments
 
LVL 38

Accepted Solution

by:
younghv earned 125 total points
ID: 35028531
Have you tried the Symantec Forum?
http://www.symantec.com/connect/forums/endpoint-protection-management-console-credentials-lost

I saw a question about this on EE a few days ago and will try to find it for you.
0
 
LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 125 total points
ID: 35028547
Search your HDD for resetpass.bat usually somewhere like c:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder  and run it - it will reset the username / password to admin / admin and then you should be able to login and reset the password.

Alan
0
 
LVL 38

Expert Comment

by:younghv
ID: 35028651
Alan,
LOL!
It was probably one of your posts I was looking for.

That 'resetpass.bat' has been around for years and is probably something that every Symantec SysAdmin should have on their crib-sheet.
Vic
0
 
LVL 38

Expert Comment

by:younghv
ID: 35028990
@mduplay,
Thank you - that was very cordial of you.
At best, I should receive some credit for the link, but the comment posted by Alan is clear, concise, (and NOT a hyperlink that might break some day).
0
 

Author Comment

by:mduplay
ID: 35029001
Thank you both for your prompt help1
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question