Solved

MAPI Settings Error When Doing clean BES 5.0.2 install for Google Apps BES Connector Sync

Posted on 2011-03-03
4
1,523 Views
Last Modified: 2012-05-11
I am doing a fresh install (new server) that will be my Google Apps BES Server.  
I am past the BlackBerry CAL and SRP Stage.
I am at the MAPI Settings page.

In older days you could put in false settings in the Exchange Server Information screen and proceed. However, with this version, I get

"MAPI SETTINGS:  an unexpected error occurred. Refer to the installation log file for more information".

My next step is "Administrative Settings" followed by "Active Directory settings"...  so this is the latter part of the install.

I twill not proceed on NEXT.. just keeps going back to the erorr.
0
Comment
Question by:TrialWorks
  • 3
4 Comments
 
LVL 2

Expert Comment

by:Xav720
ID: 35029596
can you open the installation log and post the error in there thanks
0
 
LVL 2

Author Comment

by:TrialWorks
ID: 35029637
Looking for the log... C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\Logs\Installer   has stuff but nothing with logs from this hour (where i hit the error).

I think the reason for the error is simple, it wants a REAL exchange server value.  My problem is I don't have such thing.. so , i think, one of two things is true
- something along the way did not register as intended and therefore it is forcing me to do this step (I did follow Google install docs step by step)
- cancel the install at this point and pretend I am done, since the rest is non essential...

0
 
LVL 2

Accepted Solution

by:
TrialWorks earned 0 total points
ID: 35031063
Figured it out...
So instructions were
- Install Outlook
- Install Google Connector
- Config Google Connector
- Install BES <<--- could not complete
- Add Users

The real instructions are
- Install Outlook
- Install Google Connector
- Config Google Connector
- Install BES as far as you can
- Hit MAPI errors during Exchange Server portion (not the mapi error in the beginning)
- Cancel out
- Run Google Connector again, configure it again, profiles will be gone!
- Run BES Setup, finish off.
- Add Users
0
 
LVL 2

Author Closing Comment

by:TrialWorks
ID: 35067815
Figured out the issue myself
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
outlook autocomplete 4 73
Best Way to Handle PST File Backups 12 95
Changing the color of categories on a shared mailbox - Outlook 2010 2 67
Blackberry Hub on Android 4 101
Microsoft Outlook provides an easy way to recover permanently deleted items. When you empty the Deleted Items or simply deleted an Outlook data items using shift+Del key then it can be recovered using Registry Key settings.  Caution- Wrong Registry…
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
This Micro Tutorial demonstrates  how Internet marketers work with competitive analysis data, and a common task in data preparation is creating separate column for domains. You will then extract from a list of URLs.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question