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Why can't I map a network share on my Windows 7 64-bit computer?

Posted on 2011-03-03
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Last Modified: 2012-05-11
I have a folder (ClientFiles) on my windows xp 32-bit computer.  Sharing has been enabled on this folder with permissions for everyone to "Read".

I tried to "map a network drive" on my new Dell Windows 7 64-bit computer to the "ClientFiles" folder on the xp computer.  I get an error message:  "Windows cannot access \\aapc\clientfiles".

No other person in the office gets the error.  Of course, everyone else is running windows xp professional.

Additionally:  On the Windows 7 computer, when I try to add a network printer (HP 3600 connected on the xp computer via usb and shared), I get an error that says "Windows couldn't connect to the printer).  But I can submit this as another question.

Thanks for your help.



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Question by:WeThePeople
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Expert Comment

by:Jackie Man
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In Control Panel->Network and Internet->Network and Sharing Center of Windows 7, your active networks is home or work or public network.

Public network will not work for file and printer sharing.
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Expert Comment

by:B_L_A_I_Z_E
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May require the following hotfix:

http://support.microsoft.com/kb/922120
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by:WeThePeople
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All computers are on a domain (Windows Server 2008 - R2)
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Author Comment

by:WeThePeople
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I tried the link to KB 922120>  When I tried to install, it said the file is older than what is currently installed on my xp computer.  No need to install.
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Expert Comment

by:connectex
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Can you ping aapc by name? Are this systems DNS server settings the same of the others?
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LVL 15

Expert Comment

by:Russell_Venable
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Have you used the shared wizard setup on the XP machine and copied that setup file to your win7 computer and ran it from there? This is all I had to do to get mine working. Also did you enable file sharing on win7? I would suggest this page as it shows you where to look for accessing your windows firewall to allow file sharing and also configure file sharing through security center. http://windows.microsoft.com/en-US/windows-vista/Enable-file-and-printer-sharing
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Author Comment

by:WeThePeople
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No luck yet.

I have 5 pc's (all running windows xp pro), all members of the domain, who can read/write/delete in the shared "ClientFiles" folder on my pc.

I have a "shared" HP Laserjet 3600 printer attached to the usb port on my pc.  All 5 pc's (running windows xp pro) can print to that printer.

The 6th pc (running Windows 7 64-bit professional), which has already joined the domain and allows all domain users administrative rights, cannot open the folder "ClientFiles" nor can it print to the HP Laserjet 3600.

It seems to me, something has to be changed on the Windows 7 pc.  I have gone into hte
Control Panel->Network and Internet->Network and Sharing Center of Windows 7
and regardless of "Work", "Home", or "Domain" network, everything that can be enabled has been enabled.  In other words, nothing is disabled.
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Accepted Solution

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WeThePeople earned 0 total points
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Problem solved.

The DCHP Server address (scope) range started at 192.168.1.0 (which, of course, it then assigned to the Windows 7 64-bit computer).

By changiing the IP address (scope) range to start at 1 (and not 0), solved the problem.
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Expert Comment

by:Russell_Venable
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So it was the Domain controller or you router that assigned this DHCP address?
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Author Closing Comment

by:WeThePeople
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I contacted technical support of the manufacturer of my printer, and they determined it was an IP address issue.
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