Solved

Network issues and Exchange

Posted on 2011-03-03
3
271 Views
Last Modified: 2012-06-27
Hello

We're running Exchange 2007 SP2 on Windows 2008, along with Outlook 2007 SP2 clients. Exchange servers are all based in UK.

One of our offices is based in Germany and sometimes the WAN link is not great.

This means that when they access Outlook it can be slow due to latency between the servers (UK) and client.

When they call up saying there are 'Exchange issues' is there a tool we can run to show that network latency is causing the problem? I've heard of RPCPing, but not sure how this would work in the environment.

Any help appreciated!
0
Comment
Question by:Joe_Budden
  • 2
3 Comments
 
LVL 3

Accepted Solution

by:
IamTheMorsa earned 500 total points
ID: 35030541
Fastest way is to have the client in Germany ping your Exchange server and see what the response time is.

You will be looking at the time=Xms.  The higher the number, the worse it is.

Reply from x.x.x.x: bytes=32 time=1ms TTL=126
0
 
LVL 1

Author Comment

by:Joe_Budden
ID: 35031962
I was thinking of something:

- From the Exchange server side
- That was more Exchange related?
0
 
LVL 3

Expert Comment

by:IamTheMorsa
ID: 35032778
In my exp, latency is going to be between your server and the users.  You would need to trace from the source to the destination.  
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This video discusses moving either the default database or any database to a new volume.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question