Single installation of Outlook 2007 on Windows 2008 server - used by multiple remote desktop clients - how can I control the reply to address
Posted on 2011-03-03
Exchange server is 2007. All 15 users have their own email address's on the exchange server which is hosted outside the company. There is an application on the windows 2008 standard server (on LAN) that generates a pdf file which needs to be emailed to customers. The users access this application via remote desktop which is running on the Win 2008 Std Server.
The users personal mail boxes are 2GB+ and when I tried to have it installed for each individual user on the server, it was taking too much resource in syncing up (even with local cache disabled). So I went ahead and created a generic mail box in exchange server and configured that on all remote desktop sessions for the users. It loads fast and the users are able to email the pdf.
One issue though is the reply to address is still the generic address and recipients reply to that address (which is not monitored). We put a big bold note on the body text "not to hit reply, but to send response to <a specific email id>, a lot of times recipient, does not follow those instructions.
How can I set it such that user-1 connecting to remote desktop and starting Outlook (with Generic email) can have a reply to address pointing to user-1 mail box?
And I can mimic the same setup for the 14 others