Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Outlook 2010 duplicates recipient address

Posted on 2011-03-03
10
Medium Priority
?
813 Views
Last Modified: 2012-06-27
Hello,

I know this sounds like a very petty question but I find it very annoying.

In Outlook 2007 when sending an email I would begin typing my recipient email address and Outlook would auto complete the names of people who I have sent to in the past. I would then press Enter or Tab and Outllook would leave the To: field completed with the name I just selected and go to the next field, BCC.

In Outlook 2010 when I do the same thing. The email address is auto completed but when I press Enter or Tab, Outlook places a second copy of the same email address in the To: field.

I can't figure out how to enter an email address and leave the field without using the mouse or getting duplicate addresses.

Has anyone else experienced this problem?

Thanks in advance for your help.
Bob
0
Comment
Question by:Robert Wardlow
  • 5
  • 4
10 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 35039246
Rwardlow--Just a wild guess.  If this is happening with only one or a few recipients, perhaps you have duplicate addresses in the Contact list?
0
 
LVL 1

Author Comment

by:Robert Wardlow
ID: 35039782
Thanks for the suggestion but no it happens with all of my contacts.
0
 

Expert Comment

by:CRAITS
ID: 35169188
This is happening to many of my users as well - any answers yet?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 50

Expert Comment

by:jcimarron
ID: 35169571
CRAITS--Are you sure your mouse is not stuttering and clicking a Contact twice.
Has this started right after installing Outlook 2010?  Or did Outlook 2010 work OK for awhile?
0
 
LVL 1

Author Comment

by:Robert Wardlow
ID: 35171333
I don't know about CRAITS but no, my mouse is not stuttering and I am certainly not clicking the contact twice. I was using Office 2007 for many years and this worked fine. As soon as 2010 was installed the problem appeared.

Thanks for the suggestions,
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 35172180
Rwardlow--Sorry, my post above was for you, not CRAITS.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 35172186
Rwardlow--Uninstall and reinstall Outlook might be a solution.
0
 
LVL 1

Author Comment

by:Robert Wardlow
ID: 35180601
Yes, thanks, I did try a reinstall. No joy.
0
 
LVL 1

Accepted Solution

by:
Robert Wardlow earned 0 total points
ID: 35180608
I found a workaround. After an address is installed I insert a backspace. This removes the window that adds and address and I can tab or enter to go to subsequent fields.

Thank you all for trying to find a solution for me.

Bob
0
 
LVL 1

Author Closing Comment

by:Robert Wardlow
ID: 35221135
I selected a grade of C for my workaround because it is less than the optimal solution. I still don't understand why this is happening.
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question