?
Solved

Previous versions not showing Data Protection Manager 2010

Posted on 2011-03-03
8
Medium Priority
?
1,239 Views
Last Modified: 2012-05-11
I have MS DPM 2010 set up on a server protecting a remote server folder.  I have extended the schema and checked the box for enable end user recovery however when I view properites on this folder on the file server I cannot see previous versions.  The replica shows that it is working properly and creating restore points and I am administrator on both machines.  I'm not sure what I need to do to get the previous versions showing up on the remote file server?  
0
Comment
Question by:fcps
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 7

Expert Comment

by:PowerToTheUsers
ID: 35055903
For the end-user recovery to work, the end-user (or the adminstrator testing it now) needs to have access to the DPM-serveR. Can you check there's no firewall blocking traffic from the fileserver or the client to the DPM-server?
0
 

Author Comment

by:fcps
ID: 35056042
All the ACL's are fully open between the file server and the DPM server.  Firewall is off on both machines.  The account i'm testing with is my own account which has been explicitly added to the administrators group on the file server and on the DPM server.  My account is also SA on the sql instance.
0
 
LVL 7

Accepted Solution

by:
PowerToTheUsers earned 1600 total points
ID: 35056269
It should work for non-administrators too as it is *end-user* recovery, and end-users don't have SQL-access. However they have access to the previous versions of their files as the NTFS-settings are retained when taking backups using DPM.

Try to browse to \\yourdpmserver\c$\Program Files\Microsoft DPM\DPM\Volumes\Replica\yourfileserver\File System\... as that's where the "previous versions" will refer to.

Maybe this might be interesting too: check if you have taken each step correctly: http://scdpm.blogspot.com/2011/01/dpm-end-user-recoveryrecap.html
0
Get MongoDB database support online, now!

At Percona’s web store you can order your MongoDB database support needs in minutes. No hassles, no fuss, just pick and click. Pay online with a credit card. Handle your MongoDB database support now!

 

Author Comment

by:fcps
ID: 35059000
I can browse to that location from my computer and my file server.  On the file server when i right click I don't see previous versions tab available.  

The location I browsed to was \\DPM_Server_Name\C$\Program Files\Microsoft DPM\DPM\Volumes\Replica\File System\vol_e36d58a9-1a07-4ccf-adc6-dab2c1de6359\1f01c1c2-0717-4e06-808a-7078abef0cbc\Full\SHARED\HOMEDIR

Then I tried to view pervious versions on that folder from the file server and I didn't have the tab.  When I browsed it from my windows 7 machine I had the tab but it said none were available.  I expanded the schema according to the directions linked, but that was done on another different dpm server.  After the schema was expanded on that server the option was available on all of them.
0
 
LVL 7

Expert Comment

by:PowerToTheUsers
ID: 35061817
" I expanded the schema according to the directions linked, but that was done on another different dpm server. "
Did you run that DPMADSchemaExtension.exe on the DPM-server? You have to run that exe on a domain controller (more specific the DC holding the Schema master role).
0
 

Author Comment

by:fcps
ID: 35072094
The DPMADSchemaExtention.exe was run on the domain controller that is schema master, when it askes for the dpm server name a different dpm server was given, since that was the only dpm server we had configured at the time.  The EUR was never turned on on that DPM server, it was turned on for a different one after running the schema extention since running that ungreyed the button.
0
 

Assisted Solution

by:fcps
fcps earned 0 total points
ID: 35075259
I was able to figure out what was going on here.  In fact DPM was working correctly it was just a problem with the way I was looking for the shares.  I was browsing to \\ProtectedServerName\D$\shared\ and looking for previous versions there.  However the shares are actually showing the previous versions if you browse to \\ProtectedServerName\ShareName$.  From here all the shares showed the previous versions.  The D$ drive is not actually shared in our environment and neither is the shared folder, the shared folder holds all of the actual shares like apps$ and staff$.  When I browsed out to \\servername\sharename$ all the previous versions were shown.

Awarding points for article on setup.
0
 

Author Closing Comment

by:fcps
ID: 35120720
Accepting my own solution for 100 points because DPM was setup correctly I was just looking for versions incorrectly
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The System Center Operations Manager 2012, known as SCOM, is a part of the Microsoft system center product that provides the user with infrastructure monitoring and application performance monitoring. SCOM monitors:   Windows or UNIX/LinuxNetwo…
The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question