AutoCAD customization file load failed. file not found acad
I am trying to install AutoCAD 2011 on a Citrix Xen App box (Windows 2008 R2). Everytime I open AutoCAD I receive the following error messages:
"Unable to load profile file. Some profile information saved in last session may not be restored"
I click OK, then I get
"Customization file load failed. File not found: %roamablerootfolder%\suppo
When I click OK, the custom profile loads without issue and everything appears to be working. How can I clear these errors?
"Unable to load profile file. Some profile information saved in last session may not be restored"
I click OK, then I get
"Customization file load failed. File not found: %roamablerootfolder%\suppo
When I click OK, the custom profile loads without issue and everything appears to be working. How can I clear these errors?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
try opening the ribbon then closing and reopening AutoCAD. To open the ribon simply type ribbon into the command line
ASKER
I opened the ribbon using the ribbon command, but it is blank.
try this:
run the command CUILOAD
in the "Load/Unload Customizations" window select ACAD in the "Loaded Customization Groups" window and click the "Unload" button
Then click the "Browse" button on the bottom portion of the same window
Browse to the location where the ACAD.CUI file is located (the cui file should be located in the directory C:\Program Files\AutoCAD 2011\, this location may change depending on if your using 32 or 64bit computing and what version of AutoCAD you are currently using)
Click the ACAD.CUI file and select open
Click the load button and finally close the window
run the command CUILOAD
in the "Load/Unload Customizations" window select ACAD in the "Loaded Customization Groups" window and click the "Unload" button
Then click the "Browse" button on the bottom portion of the same window
Browse to the location where the ACAD.CUI file is located (the cui file should be located in the directory C:\Program Files\AutoCAD 2011\, this location may change depending on if your using 32 or 64bit computing and what version of AutoCAD you are currently using)
Click the ACAD.CUI file and select open
Click the load button and finally close the window
ASKER
OK, I take it back, not working. If I log off Citrix and log back in, the registry reverts and all my changes are lost.
sounds like a permission problem within Citrix if your registry is reverting back to the original configuration
ASKER
this was a great solution, thank you.
ASKER