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TSM check in/out issue

I'm completely new to TSM backup. For the last several days, TSM Manager doesn't require any tapes to be checked in and all backup jobs failed to start. How do I find out what's causing the issue? I've read several posts but can't seem to find the answer. Here's what I've tried so far:

Select count(*) from volumes where stgpool_name='ONSITEPOOL'
Unnamed[1]
-----------
0

Select count(*) from volumes where stgpool_name='OFFSITEPOOL'
Unnamed[1]
-----------
0

woolmilkporc

Hi,

what do you get with

Q VOL *
Q LIBVOL * *
Q STGPOOL

Q DRMEDIA

?

ithawaii

ASKER

Attached is the results of commands you provided.
TSM-qDrMedia.txt
TSM-qStgPool.txt
TSM-qLibVol.txt
TSM-qVol.txt

woolmilkporc

As far as I can see you neither have a storage pool "ONSITEPOOL" nor do you have a storage pool "OFFSITEPOOL", so it's no wonder that your queries wouldn't yield any results.

To investigate your issue further I'll need the error message generated when "... all backup jobs failed to start ...".

Additionally please post the output of

Q NODE

and the output of the following query:

select DOMAIN_NAME, CLASS_NAME, DESTINATION from BU_COPYGROUPS

wmp

ithawaii

ASKER

q node
Node Name Platform Policy Domain Days Since Days Since Locked?
Name Last Acce- Password
ss Set
------------------------- -------- -------------- ---------- ---------- -------
SERVER1 WinNT SERVERS 1 1,112 No
SERVER2 WinNT CRIT_SRVRS 1,662 1,682 No
SERVER3 WinNT STANDARD <1 1,676 No
SERVER4 WinNT SERVERS 2 1,690 No
SERVER5 WinNT CRIT_SRVRS <1 1,671 No
SERVER6 WinNT CRIT_SRVRS 4 1,300 No
SERVER7 WinNT CRIT_SRVRS 2 97 No
SERVER8 WinNT SERVERS 4 1,690 No
SERVER9 WinNT SERVERS 2 1,690 No
SERVER10 WinNT SERVERS 4 108 No
SERVER11 WinNT SERVERS 791 1,686 No
SERVER12 WinNT SERVERS 1 1,690 No
SERVER13 WinNT SERVERS 36 1,028 No

select DOMAIN_NAME, CLASS_NAME, DESTINATION from BU_COPYGROUPS
DOMAIN_NAME CLASS_NAME DESTINATION
------------------ ------------------ ------------------
CRIT_SRVRS CRIT_MC CRIT_BACKPOOL
CRIT_SRVRS CRIT_NOLIMIT CRIT_BACKPOOL
CRIT_SRVRS CRIT_MC CRIT_BACKPOOL
CRIT_SRVRS CRIT_NOLIMIT CRIT_BACKPOOL
SERVERS MCLASS1 LTOPOOL
SERVERS MCLASS1 LTOPOOL
STANDARD STANDARD BACKUPPOOL
STANDARD STANDARD BACKUPPOOL

ithawaii

ASKER

Sorry, the output doesn't look good. So, here's the file.
TSM-qNode.txt

woolmilkporc

It's not so easy to understand your setup!

1) The backups of the servers in the "SERVERS" domain (SERVER1,4,8-13) are problematic, because their backup data go into the "LTOPOOL" which indeed has 7 "Filling" tapes, i.e. tapes still having room for more data, but only 3 of these tapes are in the library (22L3,33L3,67L3)

2) The backups of the servers in the "CRIT_SRVRS" domain (SERVER2,5-7) are critical as well. Their backup data should go to "CRIT_BACKPOOL", then to "CRIT_DSKP" (both diskpools) then to "CRIT_LTOPOOL" which has 5 "filling" tapes, but only 2 are in the library (40L3,56L3).

3) "SERVER3" in the "STANDARD" domain cannot be backed up. Its data should go to "BACKUPPOOL", a diskpool which has no volumes defined.

The "Filling" tapes which are not in the library are not in "VAULT" either! Where could they be?
I think you should try to find them to then check them into the library.
It might well be that you often get "Server out of Data Storage Space" because of too few free tapes!

I'm still waiting for the error messages you get during backup!

wmp

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woolmilkporc

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ithawaii

ASKER

I know it's not an easy thing to fix. I'll follow your instructions and give it a shot. Thanks for helping me. I'll let you know the result shortly.

ithawaii

ASKER

I end up having TSM professional to fix it for me. Thanks for all your help.