Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

TSM check in/out issue

Posted on 2011-03-03
9
Medium Priority
?
786 Views
Last Modified: 2012-05-11
I'm completely new to TSM backup. For the last several days, TSM Manager doesn't require any tapes to be checked in and all backup jobs failed to start. How do I find out what's causing the issue? I've read several posts but can't seem to find the answer. Here's what I've tried so far:


Select count(*) from volumes where stgpool_name='ONSITEPOOL'
 Unnamed[1]
-----------
          0
 
Select count(*) from volumes where stgpool_name='OFFSITEPOOL'
 Unnamed[1]
-----------
          0
 
0
Comment
Question by:ithawaii
  • 5
  • 4
9 Comments
 
LVL 68

Expert Comment

by:woolmilkporc
ID: 35034914
Hi,

what do you get with

Q VOL *
Q LIBVOL * *
Q STGPOOL

Q DRMEDIA

?
0
 
LVL 1

Author Comment

by:ithawaii
ID: 35038247
Attached is the results of commands you provided.
TSM-qDrMedia.txt
TSM-qStgPool.txt
TSM-qLibVol.txt
TSM-qVol.txt
0
 
LVL 68

Expert Comment

by:woolmilkporc
ID: 35046490
As far as I can see you neither have a storage pool "ONSITEPOOL" nor do you have a storage pool "OFFSITEPOOL", so it's no wonder that your queries wouldn't yield any results.

To investigate your issue further I'll need the error message generated when "... all backup jobs failed to start ...".

Additionally please post the output of

Q NODE

and the output of the following query:

select DOMAIN_NAME, CLASS_NAME, DESTINATION from BU_COPYGROUPS

wmp
0
[Video] Oticon Case Study

Open office environments can create the dynamics for innovation, but they also bring some challenges. With over 1,000 employees in an open office, Oticon needed a solution that would preserve the environment while mitigating disruptive background noises.

Watch how they did it.

 
LVL 1

Author Comment

by:ithawaii
ID: 35059846
q node
Node Name                 Platform Policy Domain  Days Since Days Since Locked?
                                   Name           Last Acce-   Password
                                                          ss        Set
------------------------- -------- -------------- ---------- ---------- -------
SERVER1                   WinNT    SERVERS                 1      1,112   No  
SERVER2                   WinNT    CRIT_SRVRS          1,662      1,682   No  
SERVER3                   WinNT    STANDARD               <1      1,676   No  
SERVER4                   WinNT    SERVERS                 2      1,690   No  
SERVER5                   WinNT    CRIT_SRVRS             <1      1,671   No  
SERVER6                   WinNT    CRIT_SRVRS              4      1,300   No  
SERVER7                   WinNT    CRIT_SRVRS              2         97   No  
SERVER8                   WinNT    SERVERS                 4      1,690   No  
SERVER9                   WinNT    SERVERS                 2      1,690   No  
SERVER10                  WinNT    SERVERS                 4        108   No  
SERVER11                  WinNT    SERVERS               791      1,686   No  
SERVER12                  WinNT    SERVERS                 1      1,690   No  
SERVER13                  WinNT    SERVERS                36      1,028   No  
 
select DOMAIN_NAME, CLASS_NAME, DESTINATION from BU_COPYGROUPS
DOMAIN_NAME            CLASS_NAME             DESTINATION      
------------------     ------------------     ------------------
CRIT_SRVRS             CRIT_MC                CRIT_BACKPOOL    
CRIT_SRVRS             CRIT_NOLIMIT           CRIT_BACKPOOL    
CRIT_SRVRS             CRIT_MC                CRIT_BACKPOOL    
CRIT_SRVRS             CRIT_NOLIMIT           CRIT_BACKPOOL    
SERVERS                MCLASS1                LTOPOOL          
SERVERS                MCLASS1                LTOPOOL          
STANDARD               STANDARD               BACKUPPOOL        
STANDARD               STANDARD               BACKUPPOOL        
 
0
 
LVL 1

Author Comment

by:ithawaii
ID: 35059863
Sorry, the output doesn't look good. So, here's the file.
TSM-qNode.txt
0
 
LVL 68

Expert Comment

by:woolmilkporc
ID: 35061459
It's not so easy to understand your setup!

1) The backups of the servers in the "SERVERS" domain (SERVER1,4,8-13) are problematic, because their backup data go into the "LTOPOOL" which indeed has 7 "Filling" tapes, i.e. tapes still having room for more data, but only 3 of these tapes are in the library (22L3,33L3,67L3)

2) The backups of the servers in the "CRIT_SRVRS" domain (SERVER2,5-7) are critical  as well. Their backup data should go to "CRIT_BACKPOOL", then to "CRIT_DSKP" (both diskpools) then to  "CRIT_LTOPOOL" which has 5 "filling" tapes, but only 2 are in the library (40L3,56L3).

3) "SERVER3" in the "STANDARD" domain cannot be backed up. Its data should go to "BACKUPPOOL", a diskpool which has no volumes defined.

The "Filling" tapes which are not in the library are not in "VAULT" either! Where could they be?
I think you should try to find them to then check them into the library.
It might well be that you often get "Server out of Data Storage Space" because of too few free tapes!

I'm still waiting for the error messages you get during backup!

wmp
0
 
LVL 68

Accepted Solution

by:
woolmilkporc earned 2000 total points
ID: 35067033
All this looks quite as if someone ran a MOVE DRMEDIA to ONSITERETRIEVE and forgot to perform the final CHECKIN LIBVOLUME.

This concerns all tapes which show up with QUERY VOLUME but neither with Q LIBVOLUME  * nor with Q DRMEDIA.

Note the names of these volumes, try to find them then insert them into your library and run a CHECKIN LIBVOL as SCRATCH or PRIVATE, see below.

Finally, depending on your STGPOOL settings (use of scratch tapes allowed or not) leave them as scratch for free use or define them to the critical stgpools. In the former case check them in as SCRATCH, in the latter case use PRIVATE.

wmp

0
 
LVL 1

Author Comment

by:ithawaii
ID: 35074621
I know it's not an easy thing to fix. I'll follow your instructions and give it a shot. Thanks for helping me. I'll let you know the result shortly.
0
 
LVL 1

Author Closing Comment

by:ithawaii
ID: 35449661
I end up having TSM professional to fix it for me. Thanks for all your help.
0

Featured Post

Ready for your healthcare security check-up?

In the past few years, healthcare organizations have become a prime target for advanced attacks. Does your organization have what it needs to defend itself? Schedule your healthcare security check-up today and download our free Healthcare Security Resource Kit today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Tech spooks aren't just for those who are tech savvy, it also happens to those of us running a business. Check out the top tech spooks for business owners.
When you put your credit card number into a website for an online transaction, surely you know to look for signs of a secure website such as the padlock icon in the web browser or the green address bar.  This is one way to protect yourself from oth…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question