Solved

TSM check in/out issue

Posted on 2011-03-03
9
775 Views
Last Modified: 2012-05-11
I'm completely new to TSM backup. For the last several days, TSM Manager doesn't require any tapes to be checked in and all backup jobs failed to start. How do I find out what's causing the issue? I've read several posts but can't seem to find the answer. Here's what I've tried so far:


Select count(*) from volumes where stgpool_name='ONSITEPOOL'
 Unnamed[1]
-----------
          0
 
Select count(*) from volumes where stgpool_name='OFFSITEPOOL'
 Unnamed[1]
-----------
          0
 
0
Comment
Question by:ithawaii
  • 5
  • 4
9 Comments
 
LVL 68

Expert Comment

by:woolmilkporc
Comment Utility
Hi,

what do you get with

Q VOL *
Q LIBVOL * *
Q STGPOOL

Q DRMEDIA

?
0
 
LVL 1

Author Comment

by:ithawaii
Comment Utility
Attached is the results of commands you provided.
TSM-qDrMedia.txt
TSM-qStgPool.txt
TSM-qLibVol.txt
TSM-qVol.txt
0
 
LVL 68

Expert Comment

by:woolmilkporc
Comment Utility
As far as I can see you neither have a storage pool "ONSITEPOOL" nor do you have a storage pool "OFFSITEPOOL", so it's no wonder that your queries wouldn't yield any results.

To investigate your issue further I'll need the error message generated when "... all backup jobs failed to start ...".

Additionally please post the output of

Q NODE

and the output of the following query:

select DOMAIN_NAME, CLASS_NAME, DESTINATION from BU_COPYGROUPS

wmp
0
 
LVL 1

Author Comment

by:ithawaii
Comment Utility
q node
Node Name                 Platform Policy Domain  Days Since Days Since Locked?
                                   Name           Last Acce-   Password
                                                          ss        Set
------------------------- -------- -------------- ---------- ---------- -------
SERVER1                   WinNT    SERVERS                 1      1,112   No  
SERVER2                   WinNT    CRIT_SRVRS          1,662      1,682   No  
SERVER3                   WinNT    STANDARD               <1      1,676   No  
SERVER4                   WinNT    SERVERS                 2      1,690   No  
SERVER5                   WinNT    CRIT_SRVRS             <1      1,671   No  
SERVER6                   WinNT    CRIT_SRVRS              4      1,300   No  
SERVER7                   WinNT    CRIT_SRVRS              2         97   No  
SERVER8                   WinNT    SERVERS                 4      1,690   No  
SERVER9                   WinNT    SERVERS                 2      1,690   No  
SERVER10                  WinNT    SERVERS                 4        108   No  
SERVER11                  WinNT    SERVERS               791      1,686   No  
SERVER12                  WinNT    SERVERS                 1      1,690   No  
SERVER13                  WinNT    SERVERS                36      1,028   No  
 
select DOMAIN_NAME, CLASS_NAME, DESTINATION from BU_COPYGROUPS
DOMAIN_NAME            CLASS_NAME             DESTINATION      
------------------     ------------------     ------------------
CRIT_SRVRS             CRIT_MC                CRIT_BACKPOOL    
CRIT_SRVRS             CRIT_NOLIMIT           CRIT_BACKPOOL    
CRIT_SRVRS             CRIT_MC                CRIT_BACKPOOL    
CRIT_SRVRS             CRIT_NOLIMIT           CRIT_BACKPOOL    
SERVERS                MCLASS1                LTOPOOL          
SERVERS                MCLASS1                LTOPOOL          
STANDARD               STANDARD               BACKUPPOOL        
STANDARD               STANDARD               BACKUPPOOL        
 
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 1

Author Comment

by:ithawaii
Comment Utility
Sorry, the output doesn't look good. So, here's the file.
TSM-qNode.txt
0
 
LVL 68

Expert Comment

by:woolmilkporc
Comment Utility
It's not so easy to understand your setup!

1) The backups of the servers in the "SERVERS" domain (SERVER1,4,8-13) are problematic, because their backup data go into the "LTOPOOL" which indeed has 7 "Filling" tapes, i.e. tapes still having room for more data, but only 3 of these tapes are in the library (22L3,33L3,67L3)

2) The backups of the servers in the "CRIT_SRVRS" domain (SERVER2,5-7) are critical  as well. Their backup data should go to "CRIT_BACKPOOL", then to "CRIT_DSKP" (both diskpools) then to  "CRIT_LTOPOOL" which has 5 "filling" tapes, but only 2 are in the library (40L3,56L3).

3) "SERVER3" in the "STANDARD" domain cannot be backed up. Its data should go to "BACKUPPOOL", a diskpool which has no volumes defined.

The "Filling" tapes which are not in the library are not in "VAULT" either! Where could they be?
I think you should try to find them to then check them into the library.
It might well be that you often get "Server out of Data Storage Space" because of too few free tapes!

I'm still waiting for the error messages you get during backup!

wmp
0
 
LVL 68

Accepted Solution

by:
woolmilkporc earned 500 total points
Comment Utility
All this looks quite as if someone ran a MOVE DRMEDIA to ONSITERETRIEVE and forgot to perform the final CHECKIN LIBVOLUME.

This concerns all tapes which show up with QUERY VOLUME but neither with Q LIBVOLUME  * nor with Q DRMEDIA.

Note the names of these volumes, try to find them then insert them into your library and run a CHECKIN LIBVOL as SCRATCH or PRIVATE, see below.

Finally, depending on your STGPOOL settings (use of scratch tapes allowed or not) leave them as scratch for free use or define them to the critical stgpools. In the former case check them in as SCRATCH, in the latter case use PRIVATE.

wmp

0
 
LVL 1

Author Comment

by:ithawaii
Comment Utility
I know it's not an easy thing to fix. I'll follow your instructions and give it a shot. Thanks for helping me. I'll let you know the result shortly.
0
 
LVL 1

Author Closing Comment

by:ithawaii
Comment Utility
I end up having TSM professional to fix it for me. Thanks for all your help.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now