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Google places has duplicate listing

Posted on 2011-03-03
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Last Modified: 2012-08-13
My client has two listings in google places, for the same business, I want to delete one but I am concerned, they seem to be tied together. For instance when I changed the name on one of the listings to a new business the owner has started in the same building, the other listing changed names too. I would like to delete the extra listing, but I am afraid it might delete his entire listing and he has excellent ranking, I do not want to mess that up. Any ideas?
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Question by:handsun123
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ddhamm earned 500 total points
ID: 35032708
It says in google's help (http://www.google.com/support/places/bin/answer.py?hl=en&answer=183009)

When you log in to your Google Places account, if you have multiple listings for the same location, that can be a violation of the quality guidelines. You should avoid having duplicates in your account. Here’s how to ensure you have only one listing per business location:

   1. Choose the listing that you'd prefer to keep in your account.
         a. Make sure that you have all your enhanced content (photos, business hours, description) attached to this listing.
         b. Make sure that its status is "active".
   2. Delete all other listings for the same business from your account. Choose the "Remove this listing from my Google Places account" option
   3. These changes can take several weeks to appear in search results
   4. If there are multiple results for your business in Google’s search results, follow these instructions:

   1. Make sure you've claimed one of the listings in Google Places. Verify that there’s only one active listing in your account by logging in to your Google Places account.
         a. If there's more than one listing in your account for the same business, you’ll first need to fix that problem by following the steps in the section below.
        b. If you don't have a listing for it at all, you should claim your business.
   2. For every extra result for your business, go to its Place page, click the Report A Problem link, and select "Place has another listing". If you can, include a link to your claimed Place page in the comments section.
   3. Google will review these reports and fix duplicate business listings.

DeeDee
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Author Comment

by:handsun123
ID: 35032721
I was concerned that the original listing will delete, (because of the issue I mentioned above0they seem connected) but I guess I will have to bite the bullet and do it
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LVL 16

Expert Comment

by:ddhamm
ID: 35032833
I know what you mean, but if you make sure the one you want says the status is active I think it will be ok (but in case, either take screen shots or copy all your information before you try the above!

DeeDee
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