Solved

Blackberry BES without an added Data Plan

Posted on 2011-03-03
3
537 Views
Last Modified: 2012-06-27
My organisation has a BES server setup, with phone services provided by Telstra.

Now we currently have everything enabled, and users seem to have full access to the internet, email etc.

One of the Execs asked Telstra about the service, and they responded that if we want Internet access it would be an additional cost for 1G of data. But I was under the impression the standard setup through a BES included internet, mail etc.

So, I guess what I'm asking, if we didn't purchase an additional 1Gb data plan, assuming we have a standard setup for the BES and services, then how are our users currently limited? They appear to be running as required. And I don't want to have to purchase an extra 500 data plans if not required.

As an added note, one thing that confuses me is that with my Vodafone personal blackberry, as a standard, I get 'unlimited browsing and email', but have 100mb data also. So I went ahead and purchased an extra 1Gb for $10. It sounds like it may be the same scenario we are facing with the work phones, but I don't know what constitutes as browsing and what constitutes as data.

Thank you for your time.
0
Comment
Question by:techvagabond
3 Comments
 
LVL 3

Assisted Solution

by:IamTheMorsa
IamTheMorsa earned 250 total points
ID: 35032867
Most of the time the BES or BIS service includes your email access, internet browsing from the phone.  txt messages are generally a different service.  This plans can be unlimited for both data and internet or limited.  I would check out their site and view the plans to see what you really get.
0
 
LVL 25

Accepted Solution

by:
RobMobility earned 250 total points
ID: 35034765
Hi,

1st thing is what's currently included in the existing BlackBerry dataplan? Be careful when a plan is described as 'unlimited' as there is frequently a fair usage policy meaning that you may be limited to 100MB per day or something similar.

I suspect the internet plan is just that - BIS - i.e. Pop3, IMAP and browsing via the BIS Browser rather than the BlackBerry browser, which used MDS-CS.

Do you have your BES configured to go via in internal proxy/content management system so that the same rules applied at the desktop are applied to the BlackBerries?

Regards,


RobMobility.
0
 
LVL 4

Author Comment

by:techvagabond
ID: 35063200
Yea I'm sure it's just BIS with 100mb data, this is fine, I just want to get caught out with someone racking up a $2k bill.
From the looks of it, I can allow most stuff through the BES proxy, and then from the provider side, have the net blocked.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
3g instead of 4g 5 60
ring only one phone number 2 68
change to a different email 5 44
smart phone memory and app 3 78
Let me explain this picture a little bit.  First, in case you haven't already guessed, you are looking at my 2 phones, an Android Samsung Galaxy S5 on the left and an iPhone 5 on the right.  They are on their respective cradles on my desk.  But, you…
Are you having trouble connecting or getting your iPhone / Samsung device(s) to sync with Microsoft Exchange Server?   What have you tried?   What haven't you tried?
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question