Solved

Blackberry BES without an added Data Plan

Posted on 2011-03-03
3
527 Views
Last Modified: 2012-06-27
My organisation has a BES server setup, with phone services provided by Telstra.

Now we currently have everything enabled, and users seem to have full access to the internet, email etc.

One of the Execs asked Telstra about the service, and they responded that if we want Internet access it would be an additional cost for 1G of data. But I was under the impression the standard setup through a BES included internet, mail etc.

So, I guess what I'm asking, if we didn't purchase an additional 1Gb data plan, assuming we have a standard setup for the BES and services, then how are our users currently limited? They appear to be running as required. And I don't want to have to purchase an extra 500 data plans if not required.

As an added note, one thing that confuses me is that with my Vodafone personal blackberry, as a standard, I get 'unlimited browsing and email', but have 100mb data also. So I went ahead and purchased an extra 1Gb for $10. It sounds like it may be the same scenario we are facing with the work phones, but I don't know what constitutes as browsing and what constitutes as data.

Thank you for your time.
0
Comment
Question by:techvagabond
3 Comments
 
LVL 3

Assisted Solution

by:IamTheMorsa
IamTheMorsa earned 250 total points
Comment Utility
Most of the time the BES or BIS service includes your email access, internet browsing from the phone.  txt messages are generally a different service.  This plans can be unlimited for both data and internet or limited.  I would check out their site and view the plans to see what you really get.
0
 
LVL 25

Accepted Solution

by:
RobMobility earned 250 total points
Comment Utility
Hi,

1st thing is what's currently included in the existing BlackBerry dataplan? Be careful when a plan is described as 'unlimited' as there is frequently a fair usage policy meaning that you may be limited to 100MB per day or something similar.

I suspect the internet plan is just that - BIS - i.e. Pop3, IMAP and browsing via the BIS Browser rather than the BlackBerry browser, which used MDS-CS.

Do you have your BES configured to go via in internal proxy/content management system so that the same rules applied at the desktop are applied to the BlackBerries?

Regards,


RobMobility.
0
 
LVL 4

Author Comment

by:techvagabond
Comment Utility
Yea I'm sure it's just BIS with 100mb data, this is fine, I just want to get caught out with someone racking up a $2k bill.
From the looks of it, I can allow most stuff through the BES proxy, and then from the provider side, have the net blocked.
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Suggested Solutions

The problem: You find yourself without your earphones or don't want to use your earphones (cordless), but you want to listen to media on your phone (music, books, etc.).  This is easy to do if you have a BlueTooth earpiece that supports listening to…
Headphone jack broken? Do you notice the picture quality is better on a different device? If your Samsung Galaxy Note 3 is giving you headaches, this guide will run down a list of things you can do to improve its lifespan.   Phone Will Not Turn O…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now