Word is preparing to open the document when clicking on a link in a word document
Posted on 2011-03-03
My customer has a document with links embedded. when she hits ctrl-click she gets message "Word is preparing to open the document" and then hangs, she then has to go to Task Manager and end task word. I can open the links from the document just fine, and she can go to different computers and open the links just fine as well.
I tried researching in google on this issue but came up flat. Do you know what could be causing this?