explorer648
asked on
when I go to foward an email to an external address the field is greyed out
ok here is a screen shot of what I am talking about.
ON EE for some reason this questin has been asked and never really answered. I am hoping that some exchange experts have joined since then. so I need for the forward field not to be greyed out how do I fix it.
Server is SBS 2003 with sp2 on the exchange.
Please do not give me any information on creating the contact as I have done that.
Also do not tell me that it has to be done on the outlook side of things. That also in not true.
ON EE for some reason this questin has been asked and never really answered. I am hoping that some exchange experts have joined since then. so I need for the forward field not to be greyed out how do I fix it.
Server is SBS 2003 with sp2 on the exchange.
Please do not give me any information on creating the contact as I have done that.
Also do not tell me that it has to be done on the outlook side of things. That also in not true.
ASKER CERTIFIED SOLUTION
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> Download windows 2003 support tools.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=96a35011-fd83-419d-939b-9a772ea2df90&DisplayLang=en
Install it
C:\program files \ win support tools \ command line
type
adsiedit.msc
Expand domain
DC
Navigate to the OU where the user is located.
Right click on username > properties.
on Attribute Editor
Edit this Attribute.
>>altRecipient<<
If the email account is not being forwarded, then the value will be
<not set>
Click Edit
and enter the path to the mailbox to which it will be forwarded.
Something like - CN=John Smith,OU=Users,OU=Company,
OR YOU can copy the value using the method below.
What I'd do is:
Right click on AdsiEdit to the name of the person to who mails will get Forwarded To (John Smith).
Look for Attribute
>>Distinguished Name<<
Click Edit
Copy the Value from here.
Paste it above (CN=John Smith)
This way you can rule out typing errors.
--
Hope EE Takes care of this issue for you now, once and for all :)
Thanks
Oops. Took too long to post the answer :(
ASKER
Screen-shot-2011-03-03-at-2.15.2.png