Solved

External monitoring with WUG produces false positives (device down) for devices affected by a line down

Posted on 2011-03-03
5
567 Views
Last Modified: 2012-05-11
Hello Experts,

I haven't been able to locate the correct documentation section of plug-in to acheive the following:

When I use "Whats Up Gold - Premium" (WUG) from IPswitch (w/no plugins) to monitor a client's site, I usually get inundated by alerts for servers inside the network perimieter when an ISP line goes down and there is no other route in. It's understandable WUG would lose visibility of everything inside when the only way in goes down.

Is there a way to build a layered monitoring network or a set of dependencies?

In othe words, If the client's T1 lines goes down, don't alert me the SQL server is down. This is not necesariliy true. This way, I can focus on addressing the T1 line troubleshooting and not distracted by other 300 alerts which may not be real.

Thanks!

-xt
0
Comment
Question by:xperttech
  • 2
5 Comments
 
LVL 5

Accepted Solution

by:
xperttech earned 0 total points
ID: 35404507
WUG allows the linkage of one device to another via a UP or DOWN "dependency".
An UP dependency means: Monitor "this" device while my up dependency is UP.
This is all described in the WUP manual.
0
 
LVL 5

Author Closing Comment

by:xperttech
ID: 35404511
Solved this myself.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

David Varnum recently wrote up his impressions of PRTG, based on a presentation by my colleague Christian at Tech Field Day at VMworld in Barcelona. Thanks David, for your detailed and honest evaluation!
IT certifications are a concrete representation of continual learning on the part of the candidate.  Continual learning is necessary for the long term success of an IT professional, but are IT certifications the right path for you?
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question