Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

External monitoring with WUG produces false positives (device down) for devices affected by a line down

Posted on 2011-03-03
5
Medium Priority
?
582 Views
Last Modified: 2012-05-11
Hello Experts,

I haven't been able to locate the correct documentation section of plug-in to acheive the following:

When I use "Whats Up Gold - Premium" (WUG) from IPswitch (w/no plugins) to monitor a client's site, I usually get inundated by alerts for servers inside the network perimieter when an ISP line goes down and there is no other route in. It's understandable WUG would lose visibility of everything inside when the only way in goes down.

Is there a way to build a layered monitoring network or a set of dependencies?

In othe words, If the client's T1 lines goes down, don't alert me the SQL server is down. This is not necesariliy true. This way, I can focus on addressing the T1 line troubleshooting and not distracted by other 300 alerts which may not be real.

Thanks!

-xt
0
Comment
Question by:xperttech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 5

Accepted Solution

by:
xperttech earned 0 total points
ID: 35404507
WUG allows the linkage of one device to another via a UP or DOWN "dependency".
An UP dependency means: Monitor "this" device while my up dependency is UP.
This is all described in the WUP manual.
0
 
LVL 5

Author Closing Comment

by:xperttech
ID: 35404511
Solved this myself.
0

Featured Post

The Ideal Solution for Multi-Display Applications

Check out ATEN’s VS1912 12-Port DP Video Wall Media Player at InfoComm 2017. Kerri describes how easy it is to design creative video walls in asymmetric layouts and schedule detailed playlists ahead of time with its advanced scheduling feature.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Let’s face it: one of the reasons your organization chose a SaaS solution (whether Microsoft Dynamics 365, Netsuite or SAP) is that it is subscription-based. The upkeep is done. Or so you think.
In this blog, we’ll look at how improvements to Percona XtraDB Cluster improved IST performance.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question