I handle email and web admin for a local non-profit and am in the middle of switching providers. Our current provider does not offer a utility to export email, so I am connecting to each account individually via IMAP and exporting a .pst. Somehow Outlook froze in the process of exporting one of the .pst files and now I am stuck with a data file and folder that keep being created even though an email account does not exist for them. When I try to close it I receive "This group of folders is associated with an e-mail account. To remove the account, click the File Tab, and on the Info tab, click Account Settings. Select the e-mail account, and then click Remove."
The problem is - there is no email account for this. I've removed every account and data file and still cannot seem to rid myself of this folder. I found some info in the following thread, but that appears to be for Exchange users. Unfortunately, I am not using Exchange and am using IMAP to connect to accounts instead.
I am willing to install a fresh copy, but I suspect that won't address the issue. Any assistance is greatly appreciated.