Enter key wont work in Microsoft Word

I have a user that is having a problem with Word. His Enter key wont work in Microsoft Word. I have removed word and reinstalled it and the problem preset. His keyboard is working, I have even remoted in and tried it and it wont work. "Enter" works for any other program, Word is the only one that is having the problem. Any help would be great, at the moment I am stuck.

Thanks
RancoAsked:
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GrahamSkanConnect With a Mentor RetiredCommented:
Try these Word troubleshooting steps from Microsoft:

http://support.microsoft.com/kb/921541
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techdunesCommented:
Amusing you are using Word 2003
try this:     Tools>Customize>Keyboard>Reset all.  

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