Problems with Corel WordPerfect X4 on Terminal Server

Posted on 2011-03-03
Medium Priority
Last Modified: 2013-11-22
Hello Everyone -

I've had an ongoing issue with one of my terminal users who for some reason always seems to have two instances of WordPerfect X4 open up on her terminal profile when she first opens the program after logging in. Not sure what the problem seems to be since many of the other users are not having the same problem.

Lately because she is higher up in the technical side of office matters, she is able to open task manager and shut down the second instance, however this has become annoying for her as she creates over 25 documents a day and its been going on for the last month!

We are  currently using Windows 2003 Terminal Server with WordPerfect X4 and installed all available Service Packs.

Any ideas?
Question by:tecpub
LVL 29

Accepted Solution

pwindell earned 2000 total points
ID: 35515949
You may have to delete that person's user profile,..let them log in to recreate it,...then copy their My Docs, Favs, Desktop, etc back in from the old profile.  I usually do it by Moving the Profile Folder elsewhere (not deleting it) then let them log in and back out to recreate a fresh one.

It is also important that Wordperfect was properly installed on the TS box.  You cannot do it by just running the Setup.exe like you would on a regular machine.  You have to do it through Add/Remove Programs---->Add Programs--->browse to the Wordperfect install executable and follow the prompts from that point.  It is important to follow the Wizard Prompts,...there is at least one dialog box that you are not to close until the installation is completed so that the TS services properly adjust to the Installation so that the installation properly works for a multi-user environment.

Author Comment

ID: 35785752
That's awesome information. Never did any of that , but I did get a new copy of WP X5 and will do this immediately. Thanks.

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

I guess it is not common knowledge to most Wintel engineers/administrators: If you have an SNMP-based monitoring system in your environment (and it's common to have SNMP or Syslog) it's reasonably easy to enable monitoring of the Windows Event logs,…
Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question