troubleshooting Question

Yahoo mail password hacked

Avatar of pankusareen
pankusareenFlag for India asked on
Email ClientsSecurityEmail Protocols
3 Comments2 Solutions4337 ViewsLast Modified:
Today when i try to login to yahoo mail i am getting
Invalid ID or password.
Please try again using your full Yahoo! ID, and type the text you see in the picture below.

I try to recover the user name or the password it ask for the
My Yahoo! ID is:
I enter the email id on the next step it is asking where is your mother born. As far i remember i don't add such a question when i created the account. As the person that hacked the account has change all these. Now how can i recover my account?

Now as i enter the password many time wrong the account is locked for 12hrs
Sorry, this account is temporarily locked
This account has been temporarily locked because of security concerns
The lock on your account will expire in approximately 12 hours—the lockout period will not reset each time you attempt to sign in while the account is still locked. You can try to recover your password again after the lock has expired. See you after 12 hrs!

Note:As i know the first two digit of ip address when the the account is created will this help in the recovery of my account?
ASKER CERTIFIED SOLUTION
Adjroth

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros