Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Faulting module path: C:\Windows\syswow64\msvcrt.dll

Posted on 2011-03-03
4
3,391 Views
Last Modified: 2012-05-11
Running Windows 7 64-bit (see error below)

This is a 32-bit application why is it trying to load msvcrt.dll from C:\Windows\syswow64\ when I have compatibility setting set to XP SP3?

Is there a way to force the application to use msvcrt.dll from C:\Windows\System32\  


Log Name:      Application
Source:        Application Error
Date:          3/3/2011 9:23:00 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xps
Description:
Faulting application name: InfoView.exe, version: 0.3.6.0, time stamp: 0x4d2f2e76
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x0000db74
Faulting process id: 0x1670
Faulting application start time: 0x01cbda1b6ac7d3d0
Faulting application path: C:\Program Files (x86)\CheckPoint\Infoview\1.0\InfoView.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: b46da3ab-460e-11e0-aa23-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-04T03:23:00.000000000Z" />
    <EventRecordID>11869</EventRecordID>
    <Channel>Application</Channel>
    <Computer>drich-xps</Computer>
    <Security />
  </System>
  <EventData>
    <Data>InfoView.exe</Data>
    <Data>0.3.6.0</Data>
    <Data>4d2f2e76</Data>
    <Data>msvcrt.dll</Data>
    <Data>7.0.7600.16385</Data>
    <Data>4a5bda6f</Data>
    <Data>c0000005</Data>
    <Data>0000db74</Data>
    <Data>1670</Data>
    <Data>01cbda1b6ac7d3d0</Data>
    <Data>C:\Program Files (x86)\CheckPoint\Infoview\1.0\InfoView.exe</Data>
    <Data>C:\Windows\syswow64\msvcrt.dll</Data>
    <Data>b46da3ab-460e-11e0-aa23-005056c00008</Data>
  </EventData>
</Event>
0
Comment
Question by:Dooglave
4 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 35054530
can you rename the 64 bit file to nnn64, and copy the 32 bit one there?
0
 
LVL 6

Author Comment

by:Dooglave
ID: 35183629
For others that find this, you can also turn off tool tips in infoview to fix the issue
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 35410192
Question PAQ'd and stored in the solution database.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no backā€¦
Use of TCL script on Cisco devices:  - create file and merge it with running configuration to apply configuration changes
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question