Link to home
Start Free TrialLog in
Avatar of Dooglave
Dooglave

asked on

Faulting module path: C:\Windows\syswow64\msvcrt.dll

Running Windows 7 64-bit (see error below)

This is a 32-bit application why is it trying to load msvcrt.dll from C:\Windows\syswow64\ when I have compatibility setting set to XP SP3?

Is there a way to force the application to use msvcrt.dll from C:\Windows\System32\  


Log Name:      Application
Source:        Application Error
Date:          3/3/2011 9:23:00 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xps
Description:
Faulting application name: InfoView.exe, version: 0.3.6.0, time stamp: 0x4d2f2e76
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x0000db74
Faulting process id: 0x1670
Faulting application start time: 0x01cbda1b6ac7d3d0
Faulting application path: C:\Program Files (x86)\CheckPoint\Infoview\1.0\InfoView.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: b46da3ab-460e-11e0-aa23-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-04T03:23:00.000000000Z" />
    <EventRecordID>11869</EventRecordID>
    <Channel>Application</Channel>
    <Computer>drich-xps</Computer>
    <Security />
  </System>
  <EventData>
    <Data>InfoView.exe</Data>
    <Data>0.3.6.0</Data>
    <Data>4d2f2e76</Data>
    <Data>msvcrt.dll</Data>
    <Data>7.0.7600.16385</Data>
    <Data>4a5bda6f</Data>
    <Data>c0000005</Data>
    <Data>0000db74</Data>
    <Data>1670</Data>
    <Data>01cbda1b6ac7d3d0</Data>
    <Data>C:\Program Files (x86)\CheckPoint\Infoview\1.0\InfoView.exe</Data>
    <Data>C:\Windows\syswow64\msvcrt.dll</Data>
    <Data>b46da3ab-460e-11e0-aa23-005056c00008</Data>
  </EventData>
</Event>
Avatar of nobus
nobus
Flag of Belgium image

can you rename the 64 bit file to nnn64, and copy the 32 bit one there?
Avatar of Dooglave
Dooglave

ASKER

For others that find this, you can also turn off tool tips in infoview to fix the issue
ASKER CERTIFIED SOLUTION
Avatar of ee_auto
ee_auto

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial