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Faulting module path: C:\Windows\syswow64\msvcrt.dll

Posted on 2011-03-03
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3,284 Views
Last Modified: 2012-05-11
Running Windows 7 64-bit (see error below)

This is a 32-bit application why is it trying to load msvcrt.dll from C:\Windows\syswow64\ when I have compatibility setting set to XP SP3?

Is there a way to force the application to use msvcrt.dll from C:\Windows\System32\  


Log Name:      Application
Source:        Application Error
Date:          3/3/2011 9:23:00 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xps
Description:
Faulting application name: InfoView.exe, version: 0.3.6.0, time stamp: 0x4d2f2e76
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x0000db74
Faulting process id: 0x1670
Faulting application start time: 0x01cbda1b6ac7d3d0
Faulting application path: C:\Program Files (x86)\CheckPoint\Infoview\1.0\InfoView.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: b46da3ab-460e-11e0-aa23-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-04T03:23:00.000000000Z" />
    <EventRecordID>11869</EventRecordID>
    <Channel>Application</Channel>
    <Computer>drich-xps</Computer>
    <Security />
  </System>
  <EventData>
    <Data>InfoView.exe</Data>
    <Data>0.3.6.0</Data>
    <Data>4d2f2e76</Data>
    <Data>msvcrt.dll</Data>
    <Data>7.0.7600.16385</Data>
    <Data>4a5bda6f</Data>
    <Data>c0000005</Data>
    <Data>0000db74</Data>
    <Data>1670</Data>
    <Data>01cbda1b6ac7d3d0</Data>
    <Data>C:\Program Files (x86)\CheckPoint\Infoview\1.0\InfoView.exe</Data>
    <Data>C:\Windows\syswow64\msvcrt.dll</Data>
    <Data>b46da3ab-460e-11e0-aa23-005056c00008</Data>
  </EventData>
</Event>
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Question by:Dooglave
4 Comments
 
LVL 91

Expert Comment

by:nobus
ID: 35054530
can you rename the 64 bit file to nnn64, and copy the 32 bit one there?
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LVL 6

Author Comment

by:Dooglave
ID: 35183629
For others that find this, you can also turn off tool tips in infoview to fix the issue
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Accepted Solution

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ee_auto earned 0 total points
ID: 35410192
Question PAQ'd and stored in the solution database.
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