To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.
Course Of The Month
4 days, 15 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Exchange 2003 - Moving Mailboxes & Blackberry Server
Posted on 2011-03-04
Hi there,
I am in the process of move our current exchange server 2003 to new hardware. This will also include a change of server names and IP address. All it going well on that front.
I am at the last stage where I am actually starting to move mailboxes from old server to new server. As a test I have moved 2 mailboxes. The transfer went fine and outlook picked up the change is working fine.
Now for the problem: Their blackberry handheld have stopped sending and recieving emails. I am not sure what is wrong. All other users are not effected.
I assume there is something I need to do on the BES server to get them working, but I do not know what.
I am running BES 5.0xx
Thanks in advance.
I am in the process of move our current exchange server 2003 to new hardware. This will also include a change of server names and IP address. All it going well on that front.
I am at the last stage where I am actually starting to move mailboxes from old server to new server. As a test I have moved 2 mailboxes. The transfer went fine and outlook picked up the change is working fine.
Now for the problem: Their blackberry handheld have stopped sending and recieving emails. I am not sure what is wrong. All other users are not effected.
I assume there is something I need to do on the BES server to get them working, but I do not know what.
I am running BES 5.0xx
Thanks in advance.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
4
3
7 Comments
Hi,
Have you assigned permissions for the BlackBerry service account on the new Exchange Server?
Is the new Exchange Server in the same domain as the old one?
Are there any routing issues between the BES and the new Exchange Server?
Regards,
RobMobility.
Have you assigned permissions for the BlackBerry service account on the new Exchange Server?
Is the new Exchange Server in the same domain as the old one?
Are there any routing issues between the BES and the new Exchange Server?
Regards,
RobMobility.
Hi there,
1. I have made no change to permissions on the new server.
2. The new server is on the same domain and also the same phyical network.
3. There are no routing issues beween the new server and BES server
I have made no additional on the new server for blackberry service account, what do I need to do here? The new server is a clean install of Windows 2003 and Exchange 2003.
The mailbox are on a new information store on the new server incase that make any difference.
Thanks,
1. I have made no change to permissions on the new server.
2. The new server is on the same domain and also the same phyical network.
3. There are no routing issues beween the new server and BES server
I have made no additional on the new server for blackberry service account, what do I need to do here? The new server is a clean install of Windows 2003 and Exchange 2003.
The mailbox are on a new information store on the new server incase that make any difference.
Thanks,
Hi,
You need to assign the BES Admin account permissions on the new Exchange server/information store:
Please see the following KB article from RIM and refer to the Exchange 2003 section:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276
Regards,
RobMobility.
You need to assign the BES Admin account permissions on the new Exchange server/information store:
Please see the following KB article from RIM and refer to the Exchange 2003 section:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276
Regards,
RobMobility.
Hi there,
I have followed the steps in the article. Do I need to restart the BES server now? or should it start working straight away?
Thanks,
I have followed the steps in the article. Do I need to restart the BES server now? or should it start working straight away?
Thanks,
Featured Post
Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Find out what you should include to make the best professional email signature for your organization.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center.
Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center.
Navigate to the Organization >> Ad…
The video tutorial explains the basics of the Exchange server Database Availability groups.
The components of this video include:
1. Automatic Failover
2. Failover Clustering
3. Active Manager
Suggested Courses
Course of the Month4 days, 15 hours left to enroll
688 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.