Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.
Solved
Exchange 2003 - Moving Mailboxes & Blackberry Server
Posted on 2011-03-04
Hi there,
I am in the process of move our current exchange server 2003 to new hardware. This will also include a change of server names and IP address. All it going well on that front.
I am at the last stage where I am actually starting to move mailboxes from old server to new server. As a test I have moved 2 mailboxes. The transfer went fine and outlook picked up the change is working fine.
Now for the problem: Their blackberry handheld have stopped sending and recieving emails. I am not sure what is wrong. All other users are not effected.
I assume there is something I need to do on the BES server to get them working, but I do not know what.
I am running BES 5.0xx
Thanks in advance.
I am in the process of move our current exchange server 2003 to new hardware. This will also include a change of server names and IP address. All it going well on that front.
I am at the last stage where I am actually starting to move mailboxes from old server to new server. As a test I have moved 2 mailboxes. The transfer went fine and outlook picked up the change is working fine.
Now for the problem: Their blackberry handheld have stopped sending and recieving emails. I am not sure what is wrong. All other users are not effected.
I assume there is something I need to do on the BES server to get them working, but I do not know what.
I am running BES 5.0xx
Thanks in advance.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
4
3
7 Comments
Hi,
Have you assigned permissions for the BlackBerry service account on the new Exchange Server?
Is the new Exchange Server in the same domain as the old one?
Are there any routing issues between the BES and the new Exchange Server?
Regards,
RobMobility.
Have you assigned permissions for the BlackBerry service account on the new Exchange Server?
Is the new Exchange Server in the same domain as the old one?
Are there any routing issues between the BES and the new Exchange Server?
Regards,
RobMobility.
Hi there,
1. I have made no change to permissions on the new server.
2. The new server is on the same domain and also the same phyical network.
3. There are no routing issues beween the new server and BES server
I have made no additional on the new server for blackberry service account, what do I need to do here? The new server is a clean install of Windows 2003 and Exchange 2003.
The mailbox are on a new information store on the new server incase that make any difference.
Thanks,
1. I have made no change to permissions on the new server.
2. The new server is on the same domain and also the same phyical network.
3. There are no routing issues beween the new server and BES server
I have made no additional on the new server for blackberry service account, what do I need to do here? The new server is a clean install of Windows 2003 and Exchange 2003.
The mailbox are on a new information store on the new server incase that make any difference.
Thanks,
Hi,
You need to assign the BES Admin account permissions on the new Exchange server/information store:
Please see the following KB article from RIM and refer to the Exchange 2003 section:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276
Regards,
RobMobility.
You need to assign the BES Admin account permissions on the new Exchange server/information store:
Please see the following KB article from RIM and refer to the Exchange 2003 section:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276
Regards,
RobMobility.
Hi there,
I have followed the steps in the article. Do I need to restart the BES server now? or should it start working straight away?
Thanks,
I have followed the steps in the article. Do I need to restart the BES server now? or should it start working straight away?
Thanks,
Featured Post
Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP, Windows Server…
- Ransomware
- Experts Exchange
- Windows XP
- Windows OS
- Windows Server 2008
- Windows Server 2003, Security
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center.
Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center.
Navigate to the Recipients >> Sha…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses
Course of the Month10 days, 17 hours left to enroll
618 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.