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exmerge on exchange 2003 failing

i have a few mailboxes i need to make into pst for archiving.  i have tried to open them in outlook and the export as a pst but 'an unknown error occurred'

next, i am trying to use exmerge.  it fails instantly and the log file says:

[10:06:37] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date operations.
[10:06:37] Merging data into target store. The program will copy only those messages that do not exist in the target store.
[10:06:37] Associated folder data will NOT be copied to the target store.
[10:06:37] Using 'English (Britain)' (0x809) as the default locale (Code page 1252)
[10:06:37] All mailboxes will be processed, regardless of locale
[10:06:37] Using default locale for all mailboxes
[10:06:37] Initializing worker thread (Thread0)
[10:06:37] Copying data from mailbox 'James ***' ('JAMES') on Server '***' to file 'E:\JAMES.PST'.
[10:06:37] Error configuring message service (MSPST MS) (MAPI_E_EXTENDED_ERROR)  (CMapiSession::CreateEMSPSTProfile)
[10:06:37] Errors encountered. Copy process aborted for mailbox 'James ***' ('JAMES').
[10:06:37] Number of items copied from the source store for all mailboxes processed: 0
[10:06:37] Total number of folders processed in the source store: 0
[10:06:37] 0 mailboxes successfully processed. 1 mailboxes were not successfully processed. 0 non-fatal errors encountered.
[10:06:37] Process completion time: 00:00:00
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2 Solutions
Glen KnightCommented:
looks like the user you are using to export the mail doesn't have the appropriate permissions to the mailbox.

See here for how to assign the permissions required to use exmerge properly: http://support.microsoft.com/kb/821897

Please bear in mind by default members of the Domain Administrators group DO NOT have access to all mailboxes.
alexanderfotiAuthor Commented:
thanks, it is running now.  will wait just to check it does not error while exporting.
alexanderfotiAuthor Commented:
exmerge has finished with no errors.

the PST is 2.1GB, but the mailbox is 2.4GB.  Does the PST use compression as well?
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Glen KnightCommented:
No, you will have to use filtering (as explained in my guide) if the mailbox is over 2GB because there is a limitation of 2GB with Exmerge.  http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2710-Export-mailboxes-using-Exmerge-and-Exchange-2003.html
alexanderfotiAuthor Commented:
i see, presumably this limitation does not apply when exporting as a PST from outlook 2010?

also, do you know of a way to find the earliest message in the mailbox?
Glen KnightCommented:
correct, the limitation does not apply if using Outlook 2010.

As for the earliest message, just use outlook and sort by date?

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