Mails dissappeared in the inbox after transition from exchgange 2003 to 2010

Hi

We did a transisition from exchange 2003 to 2010 and  migrated all mail boixes  to 2010.

I have a problem with one of the user and when i log into owa i cant see any emails the inbox.
If i go to the mailbox and properties of the user and there it says
Total items 500  
Size(KB)is  4001.

I tried to send a test mail to this account  and i  wheni logged in as the user in OWA i can see the test email. But i dont know why its not showing the old emails when i login to owa.

Thanks
lianne143Asked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
Advertise Here
 
PietMuisConnect With a Mentor Commented:
In OWA 2010 you can apply filters, there is a filter called unread - maybe that is applied?
0
 
pcsmitpraConnect With a Mentor Commented:
You need to make sure that the account that runs the restore job(which can be set manually) has full permissions to the Exchange server, Information Store, and User's Mailbox.

Try this : - go to the user Inbox  folder -> properties -. Security -> Advance -> Owner -> Select owner -> Select "replace" ->Apply -> ok

This will over write the permissions on old files, and Exchange will have permission on all
0
 
lianne143Author Commented:
I checked but , No filters are applied
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Learn More
 
lianne143Author Commented:
hi guys plese help, i really need to to restore this mail box
0
 
PietMuisConnect With a Mentor Commented:
have you tried opening the mailbox as an administrator?
What about moving it back to 2003? - then export to pst and create a new mailbox on 2010.

sorry i do not know the solution just some ideas...
0
 
lianne143Author Commented:
Ho do i open the mailbox as an administrator,

Also i have  a previous backup of this mailbox backed as a pst file .How do i export this PST into this mailbox which is on exchage 2010
0
 
PietMuisConnect With a Mentor Commented:
Logon to an PC with your exchange admin account and setup outlook for the user.

To do the import/export look here
http://www.msexchange.org/articles_tutorials/exchange-server-2010/management-administration/exporting-importing-mailboxes-exchange-server-2010.html
0
 
lianne143Author Commented:
sorted
0
 
PradeepCommented:
Can u tell us how...
0
 
PradeepCommented:
Filters are applied ?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.