Solved

Mails dissappeared in the inbox after transition from exchgange 2003 to 2010

Posted on 2011-03-04
10
414 Views
Last Modified: 2012-06-22
Hi

We did a transisition from exchange 2003 to 2010 and  migrated all mail boixes  to 2010.

I have a problem with one of the user and when i log into owa i cant see any emails the inbox.
If i go to the mailbox and properties of the user and there it says
Total items 500  
Size(KB)is  4001.

I tried to send a test mail to this account  and i  wheni logged in as the user in OWA i can see the test email. But i dont know why its not showing the old emails when i login to owa.

Thanks
0
Comment
Question by:lianne143
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 2
  • +1
10 Comments
 
LVL 4

Accepted Solution

by:
PietMuis earned 375 total points
ID: 35035843
In OWA 2010 you can apply filters, there is a filter called unread - maybe that is applied?
0
 
LVL 15

Assisted Solution

by:pcsmitpra
pcsmitpra earned 125 total points
ID: 35036019
You need to make sure that the account that runs the restore job(which can be set manually) has full permissions to the Exchange server, Information Store, and User's Mailbox.

Try this : - go to the user Inbox  folder -> properties -. Security -> Advance -> Owner -> Select owner -> Select "replace" ->Apply -> ok

This will over write the permissions on old files, and Exchange will have permission on all
0
 

Author Comment

by:lianne143
ID: 35036135
I checked but , No filters are applied
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Author Comment

by:lianne143
ID: 35062490
hi guys plese help, i really need to to restore this mail box
0
 
LVL 4

Assisted Solution

by:PietMuis
PietMuis earned 375 total points
ID: 35066174
have you tried opening the mailbox as an administrator?
What about moving it back to 2003? - then export to pst and create a new mailbox on 2010.

sorry i do not know the solution just some ideas...
0
 

Author Comment

by:lianne143
ID: 35067911
Ho do i open the mailbox as an administrator,

Also i have  a previous backup of this mailbox backed as a pst file .How do i export this PST into this mailbox which is on exchage 2010
0
 
LVL 4

Assisted Solution

by:PietMuis
PietMuis earned 375 total points
ID: 35067981
Logon to an PC with your exchange admin account and setup outlook for the user.

To do the import/export look here
http://www.msexchange.org/articles_tutorials/exchange-server-2010/management-administration/exporting-importing-mailboxes-exchange-server-2010.html
0
 

Author Closing Comment

by:lianne143
ID: 35194073
sorted
0
 
LVL 12

Expert Comment

by:Deepu Chowdary
ID: 37245216
Can u tell us how...
0
 
LVL 12

Expert Comment

by:Deepu Chowdary
ID: 37245220
Filters are applied ?
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question