Cannot login to websites
Posted on 2011-03-04
I have a client, running Windows XP Media Edition on a Toshiba Laptop.
Recently he ran Windows Updates and he 'believes' that IE8 was installed. After the updates and a reboot, he could not login to some secured websites. He is a volunteer with SCORE.ORG and when he puts in his login credentials, he gets the login screen again. I tried the same credentials on another PC and they work fine.
I removed SP3, which brought us back to IE7, still didn't work. I tried to login to Expert-exchange.com with my credentials and it didn't work either.
I ran Windows Updates again and applied SP3, rebooted and ran them again. IE8 did not install as I think he hide it from being installed.
I have googled the problem and tried a few things, but nothing works. I have reset IE7 to default in the TOOLS>INTERNET OPTIONS> SECURITY AND ADVANCED TABS. Rebooted and still no good.
I also ran CCleaner, but no good.
Thanks in advance for all responses.