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artismobile
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How do I get my wireless router working again?

Cisco Linksys WRT61ON V1
Simultaneous Dual N Band Wireless Router

My wireless internet was running very slow. I have 4 computers on my home network.I Unplugged my modem and router several times and that did no good.  I reset my router by pressing the reset button on the back with a pin. I renamed my network and got 2 of my computers back on. one by the security key and the other by the pin. I can't get the other 2 on by any means.

I have Netflix with Roku that I can't get on either by using the security key that is pre-listed and the correct one. It recognizes the new network but won't activate

The other 2 computers, one is WIndows 7 home and the other is Windows XP. They recognize the name of the wireless also. Just tells me to re enter security key. I tried entering an old key they said to enter for old computers. The modem works great hardwired and the other 2 computers on it are fine. I did notice (I might be missing something here) but I thought there used to be 2 icons flashing on the router before (1 and 2) I moved the wires around to different ports.
RoutersWireless NetworkingWireless Hardware

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artismobile

8/22/2022 - Mon
SOLUTION
Jeff Wight

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lancecurwensville

on the computer that is connected, go to command prompt (start-run/search-cmd), type ipconfig.  Find the IP of your gateway.  Type your gateway address in the address bar of your internet browser.  Since you did a reset, it should be the default login credentials.  Check the logs to see if the machines are attempting authentication.  You may want to try changing your encryption key from the web interface; also check to see if somehow mac address filtering or something else got enabled.
artismobile

ASKER
I checked for firmware. No new updates. The router is 3 years old.  I called the company for support. It's not under warranty anymore. They said they could have a tech tell me how to repair it for like $30.00
artismobile

ASKER
Is that the 192 number?
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rwheeler23
lancecurwensville

it would probably be something like 192.168.2.1 or 192.168.1.1
artismobile

ASKER
It is the last one.  It asks for user name and password?
lgg733

Have you tried turning off all security on the router for testing purposes? You could do that and then see if you can connect with the two machines.
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artismobile

ASKER
I don't know how to turn off the security for the router.  I did turn off the security on the PC's (AVG) and it didn't work
lancecurwensville

you will have to login to the web administration, click on wireless, then security.  Disable whatever encryption (WEP or WPA) that you are using.
artismobile

ASKER
I don't understand why 2 computers on wireless are working fine along with the main (wired) computer but these two are not.
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artismobile

ASKER
How do I log in to the web administration?
lancecurwensville

find your gateway address (steps listed in my first post), type that address (192.168.x.x probably), it will prompt for username & password.  Login should be either blank or admin and password will be admin.
artismobile

ASKER
Got it! I disabled (WPA) and saved.  What's next?
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lancecurwensville

Try to connect with one of the machines that was not working before.  If you are able to connect, then most likely the issue was with the encryption key.  If all seems well, go back to the web interface, enable encryption, choose a passphrase or key.  Save.  Try to connect again.
artismobile

ASKER
I tried both computers with no luck
lancecurwensville

do they connect to the wireless and fail to be able to use internet or do they fail to connect to the wireless?

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William Peck
artismobile

ASKER
Fail to connect by saying Security Mismatch, or connection problem-re enter security password.  Roku Netflix wireless still does not work either
artismobile

ASKER
I'm back. I'm on the only computer that works now...the hard wired one. Since I disabled the security settings like you said, none of them work. I set it back and they still don't work.
artismobile

ASKER
ok, got one wireless back working.  That was scary!
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SOLUTION
lancecurwensville

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lgg733

Do you still have the instructions and CD that came with this router? If so I suggest you start from the beginning. Reset the router and follow the set-up procedures. All the info you need is here http://homesupport.cisco.com/en-us/wireless/lbc/WRT610N/download

It sounds to me like a misconfiguration rather than a malfunctioning router.
artismobile

ASKER
I found the profile. I deleted the old and the new profile. entered the key again and it didn't work
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lancecurwensville

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artismobile

ASKER
Ok. I will try those options and report back.
Thank you
Art
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William Peck
Steven Carnahan

I read through this thread and maybe I missed something but in post:  ID: 35036328 you stated that you disabled WPA on the router. Did you also tell the computers not to use a network key in the properties of that wireless connection?  

artismobile

ASKER
No, but I reconnected for a WPA2 and got the two computers to work but still not the other two.  I purchased another router and everything works now.  I think that was the best solution. Thanks for the help. It was much appreciated.
artismobile

ASKER
Correct answer was the suggested buy a new router. Experts were very helpful but the solution was a new purchase
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