Office Communicator displaying incorrect job title.
Posted on 2011-03-04
Been a long time member, just found a reason to ask my first question.
We are running MS OCE 2007 R2 and this was brought to our attention a few weeks ago for 1 specific user, but research yesterday shows it to be a wider-spread issue. Starting around the first of February 2011, we have found if we change someones title under the organization tab of Active Directory (2003) it does not appear to update in the MOC. Using my own machine as a test I have verified the local GalContacts.db does actually show the users proper job title, but not the client.
As a test, I deleted the GalContacts.db and GalContacts.db.idx on my local machine, completely exited the MOC, ran ABServer -syncnow on the front end servers, waited about 15 minutes, signed back in to MOC and then waited for the random sync to the server then verified the GalContacts.db does still indeed contain the proper job titles for the users, but MOC still does not show it. However, if you open the contact properties of the user in the MOC, basically showing you their AD attributes, it is correct here. Simply, the MOC does not want to cooperate. :(
MOC Client version is: 3.5.6907.221
It appears to be less of a server issue and more of a client issue. Isn't it supposed to be reading the local GalContacts.db...or am I incorrect in assuming that?
Let me know if you need any further information. Thanks in advance.