troubleshooting Question

SBS 2008 HTTP 401 - Unauthorized response was received from IIS7

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emumaster asked on
SBS
13 Comments1 Solution1956 ViewsLast Modified:
I just did a new install of SBS 2008 and was running the free test at:
www.testexchangeconnectivity.com and got this error:

ExRCA is testing Exchange ActiveSync.
       The Exchange ActiveSync test failed.
       
      Test Steps
       
      Attempting to resolve the host name remote.allanhancockagency.com in DNS.
       The host name resolved successfully.
       
      Additional Details
       IP addresses returned: 207.68.114.92
      Testing TCP port 443 on host remote.allanhancockagency.com to ensure it's listening and open.
       The port was opened successfully.
      Testing the SSL certificate to make sure it's valid.
       The certificate passed all validation requirements.
       
      Test Steps
       
      Validating the certificate name.
       The certificate name was validated successfully.
       
      Additional Details
       Host name remote.allanhancockagency.com was found in the Certificate Subject Common name.
      Validating certificate trust for Windows Mobile devices.
       The test passed with some warnings encountered. Please expand the additional details.
       
      Additional Details
       The certificate is only trusted on Windows Mobile 6.0 and later versions. Devices running Windows Mobile 5.0 and 5.0 with the Messaging and Security Feature Pack won't be able to sync. Root = OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US.
      Testing the certificate date to confirm the certificate is valid.
       Date validation passed. The certificate hasn't expired.
       
      Additional Details
       The certificate is valid. NotBefore = 3/3/2011 3:44:26 PM, NotAfter = 11/23/2011 8:15:36 PM
      Checking the IIS configuration for client certificate authentication.
       Client certificate authentication wasn't detected.
       
      Additional Details
       Accept/Require Client Certificates isn't configured.
      Testing HTTP Authentication Methods for URL https://remote.allanhancockagency.com/Microsoft-Server-Activesync/.
       The HTTP authentication methods are correct.
       
      Additional Details
       ExRCA found all expected authentication methods and no disallowed methods. Methods found: Basic
      An ActiveSync session is being attempted with the server.
       Errors were encountered while testing the Exchange ActiveSync session.
       
      Test Steps
       
      Attempting to send the OPTIONS command to the server.
       Testing of the OPTIONS command failed. For more information, see Additional Details.
       
      Additional Details
       A Web exception occurred because an HTTP 401 - Unauthorized response was received from IIS7

I'm not sure even where to begin??
Help!!!!
ASKER CERTIFIED SOLUTION
Shreedhar Ette
Technical Manager
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