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SBS 2008 HTTP 401 - Unauthorized response was received from IIS7
I just did a new install of SBS 2008 and was running the free test at:
www.testexchangeconnectivity.com and got this error:
ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name remote.allanhancockagency.
The host name resolved successfully.
Additional Details
IP addresses returned: 207.68.114.92
Testing TCP port 443 on host remote.allanhancockagency.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name remote.allanhancockagency.
Validating certificate trust for Windows Mobile devices.
The test passed with some warnings encountered. Please expand the additional details.
Additional Details
The certificate is only trusted on Windows Mobile 6.0 and later versions. Devices running Windows Mobile 5.0 and 5.0 with the Messaging and Security Feature Pack won't be able to sync. Root = OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 3/3/2011 3:44:26 PM, NotAfter = 11/23/2011 8:15:36 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Testing HTTP Authentication Methods for URL https://remote.allanhancockagency.com/Microsoft-Server-Activesync/.
The HTTP authentication methods are correct.
Additional Details
ExRCA found all expected authentication methods and no disallowed methods. Methods found: Basic
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
A Web exception occurred because an HTTP 401 - Unauthorized response was received from IIS7
I'm not sure even where to begin??
Help!!!!
www.testexchangeconnectivity.com and got this error:
ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name remote.allanhancockagency.
The host name resolved successfully.
Additional Details
IP addresses returned: 207.68.114.92
Testing TCP port 443 on host remote.allanhancockagency.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name remote.allanhancockagency.
Validating certificate trust for Windows Mobile devices.
The test passed with some warnings encountered. Please expand the additional details.
Additional Details
The certificate is only trusted on Windows Mobile 6.0 and later versions. Devices running Windows Mobile 5.0 and 5.0 with the Messaging and Security Feature Pack won't be able to sync. Root = OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 3/3/2011 3:44:26 PM, NotAfter = 11/23/2011 8:15:36 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Testing HTTP Authentication Methods for URL https://remote.allanhancockagency.com/Microsoft-Server-Activesync/.
The HTTP authentication methods are correct.
Additional Details
ExRCA found all expected authentication methods and no disallowed methods. Methods found: Basic
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
A Web exception occurred because an HTTP 401 - Unauthorized response was received from IIS7
I'm not sure even where to begin??
Help!!!!
SBS
Last Comment
Shreedhar Ette
Download the app for windows from https://store.accessmylan.com/main/diagnostic-tools and Post back the results.
ASKER
Here it is:
Testing 207.68.114.92 (SSL, On Internet):
Communications:
Doing DNS lookup on 207.68.114.92 ........ OK (static-207-68-114-92.alt.
Testing TCP to 207.68.114.92 port 443 .... OK
SSL Certificate:
Receiving ..........................
Ensuring not Self-Signed ................. OK
Verifying certificate .................... FAIL
ActiveSync:
Checking for application ................. OK
Checking version ......................... FAIL
Result:
Username or Password incorrect.
(For more detailed diagnosis and possible solutions, see www.accessmylan.com )
Testing 207.68.114.92 (SSL, On Internet):
Communications:
Doing DNS lookup on 207.68.114.92 ........ OK (static-207-68-114-92.alt.
Testing TCP to 207.68.114.92 port 443 .... OK
SSL Certificate:
Receiving ..........................
Ensuring not Self-Signed ................. OK
Verifying certificate .................... FAIL
ActiveSync:
Checking for application ................. OK
Checking version ......................... FAIL
Result:
Username or Password incorrect.
(For more detailed diagnosis and possible solutions, see www.accessmylan.com )
Observed that the 207.68.114.92 not resolvng to remote.allanhancockagency.
Also check the certificate is installed properly.
Make you are using the proper username and password.
Also check the certificate is installed properly.
Make you are using the proper username and password.
ASKER
I double check user name and password and the user is there with that name and password.
I've only created the one use so far (other than the admin and the user I am using is not in the admin group)
I've only created the one use so far (other than the admin and the user I am using is not in the admin group)
ASKER
new result when I leave off the domain:
Testing 207.68.114.92 (SSL, On Internet):
Communications:
Doing DNS lookup on 207.68.114.92 ........ OK (static-207-68-114-92.alt.
Testing TCP to 207.68.114.92 port 443 .... OK
SSL Certificate:
Receiving ..........................
Ensuring not Self-Signed ................. OK
Verifying certificate .................... FAIL
ActiveSync:
Checking for application ................. OK
Checking version ......................... OK (8.1)
Checking protocols ....................... OK (1.0,2.0,2.1,2.5,12.0,12.1
User Permissions:
Checking "MHemberger" .................... OK
Result:
ActiveSync IS available but the certificate name is incorrect.
(For secure ActiveSync without certificate hassles, see www.accessmylan.com )
Testing 207.68.114.92 (SSL, On Internet):
Communications:
Doing DNS lookup on 207.68.114.92 ........ OK (static-207-68-114-92.alt.
Testing TCP to 207.68.114.92 port 443 .... OK
SSL Certificate:
Receiving ..........................
Ensuring not Self-Signed ................. OK
Verifying certificate .................... FAIL
ActiveSync:
Checking for application ................. OK
Checking version ......................... OK (8.1)
Checking protocols ....................... OK (1.0,2.0,2.1,2.5,12.0,12.1
User Permissions:
Checking "MHemberger" .................... OK
Result:
ActiveSync IS available but the certificate name is incorrect.
(For secure ActiveSync without certificate hassles, see www.accessmylan.com )
In Name/IP use the remote.allanhancockagency.
ASKER
If I use a browser , I can get to remote.allanhancockagency.
Yet the test shows this:
Testing remote.allanhancockageny.c
Communications:
Doing DNS lookup on remote.allanhancockageny.c
Result:
Failed to resolve the DNS name.
Yet the test shows this:
Testing remote.allanhancockageny.c
Communications:
Doing DNS lookup on remote.allanhancockageny.c
Result:
Failed to resolve the DNS name.
Fix the DNS issue. For that get in touch with the ISP.
ASKER
I'm in my godaddy account and looking at the domain records.
I have an A record for remote.allanhancockagency.
Its first A record(just A) is pointing to godaddy's parked server(we don't have a website for this name)
It also has an MX @ remote.allanhancockagency.
Is the problem having the first A record pointing to godaddy servers?
I have an A record for remote.allanhancockagency.
Its first A record(just A) is pointing to godaddy's parked server(we don't have a website for this name)
It also has an MX @ remote.allanhancockagency.
Is the problem having the first A record pointing to godaddy servers?
ASKER
using other dns free lookups, doesn't have problems locating the remote.allanhancockagency.
ASKER
Solved it myself.
The main A record pointing to godaddy servers was wrong.
It should have pointed to my static ip. Same as the remote
The main A record pointing to godaddy servers was wrong.
It should have pointed to my static ip. Same as the remote
ASKER CERTIFIED SOLUTION
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