A user's laptop connects to the Internet without a problem, but the icon in the system notification area reports no connection. If I open the indicator, the connection to the local WiFi shows as connected, but the report at the top says not connected - connections are available.
If I go to the Network and Sharing center, there is a red X between the computer and Internet.
I have tried uninstalling and redetecting the adapter and installing a new driver downloaded from Intel. Nothing has worked.
What do I have to do to get the correct indications?