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Outlook 2010 Email saved as .msg, attached to e-mail, subject shown not filename

Posted on 2011-03-04
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Last Modified: 2012-05-11
I have a secretary that saves Outlook e-mails in the default msg format so that attachments stay inbedded in the file, and can be opened or forwarded as attachments whilst retaining there original format.

She saves the msg file using a specific filename.

We've upgrade to Office 2010 from Office 2002.  In Outlook 2002, the filename of the msg file would show when attached to a new e-mail.  In Outlook 2010, it displays the subject line of the email saved as msg, rather than the filename.

Example:

E-mail saved as msg file:
Filename: "2010-03-04 Letter regarding 10 Downing Street.msg"
Subject: "RE: Letter"

In Outlook 2002, attachment line reads:
"2010-03-04 Letter regarding 10 Downing Street.msg"

In Outlook 2010, attachment line reads:
"RE: Letter"

Is there a way to change this behaviour back to the way Outlook 2002 handled it by showing the filename?

Thanks in advance,
Richard
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Question by:HeadIT
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Tekyguy earned 250 total points
ID: 35952325
This is by design in outlook 2010.  An option may be to save the messages as html files - vs msg files - when attached html file names are read in.
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Author Closing Comment

by:HeadIT
ID: 35977642
Not really a solution, but then I don't think there really is one for this.
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