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importing nk2 outlook 2010 not working

Posted on 2011-03-04
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Last Modified: 2012-06-27
hi
i am in the process of migrating from an exchange 2003 to 2010 environment.

i have moved some test mailboxes to the new 2010 server through PST files.  i now want to move the autocomplete entries.

as there is no nk2 file with outlook 2010, and the hidden message with the autocomplete entries does not seem to be transfered in the pst, what should i do?

thanks!
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Question by:alexanderfoti
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by:IamTheMorsa
ID: 35037206
http://support.microsoft.com/kb/980542

To import .nk2 files into Outlook 2010, follow these steps:

   1. Make sure that the .nk2 file is in the following folder:
      %appdata%\Microsoft\Outlook
      Note The .nk2 file must have the same name as your current Outlook 2010 profile. By default, the profile name is "Outlook." To check the profile name, follow these steps:
         1. Click Start, and then click Control Panel.
         2. Double-click Mail.
         3. In the Mail Setup dialog box, click Show Profiles.
   2. Click Start, and then click Run.
   3. In the Open box, type outlook.exe /importnk2, and then click OK. This should import the .nk2 file into the Outlook 2010 profile.

      Note After you import the .nk2 file, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox.

Note The .nk2 file is renamed with a .old file name extension on the first start of Outlook 2010. Therefore, if you try to re-import the .nk2 file, remove the .old file name extension.
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by:alexanderfoti
ID: 35037227
i have seen that kb, however i do not have an nk2 file to move as i am using outlook 2010 in the old environment as well.
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by:Timothy McCartney
ID: 35037285
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Are end users causing IT problems again?

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by:alexanderfoti
ID: 35037328
@tracerfett thanks for the link.  i am aware that the nickname cahce is stored in a hidden folder.

my question is, how to a) access that hidden folder, so that i can b) move it to the new server?
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alexanderfoti earned 0 total points
ID: 35044467
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by:alexanderfoti
ID: 35107017
this is the link that solved the problem
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