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Canon Imagerunner 2230 get error message NG 853 - when trying to print .

Posted on 2011-03-04
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Last Modified: 2013-12-09
I just added a computer to my network. It has windows 7 64bit, I installed the printer and tried
print. The printer receives the job, but doesn't print it. It displays an error message NG #853.
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Question by:Pezetico81
3 Comments
 
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Expert Comment

by:Randy Downs
ID: 35037387
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Accepted Solution

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aurfer earned 50 total points
ID: 35902120
The issue is that you have a bad driver. Here it is right out of the Canon documentation

-Using the wrong printer driver.
-The machine does not have the proper printer kit installed (e.g.
UFR, PCL, PS kit(s)).
-The print job did not print because due to lack of
resources on the printer (e.g. memory, HD space, etc).
-Print spooler on the machine is full.
-The number of secure print jobs have exceeded the
maximum limit that can be reserved at this time.
-Make sure that the printer driver that you’re using is the correct
one for the operating system on the computer that you are
printing from and specific to the printer model that you’re printing
to.
-Check and verify that the correct and the required printer kit is
Installed (e.g. UFR, PCL, PS kit(s)).
-Reduce the number of pages to print.
-Erase unnecessary jobs that are stuck or in reserve.
-Turn off spooler on the printer, ADDITIONAL FUNCTION >
SYSTEM SETTINGS > NETWORK SETTINGS > USER
SPOOLER, set this value to OFF.
-Print out or erase secured print jobs that are stored or waiting to
be printed on the machine.
-Try printing again when other jobs have completed printing.
1
 

Author Comment

by:Pezetico81
ID: 35902496
Yes, I had installed the wrong driver. There are literally hundreds of drivers for this copier. I just had picked the wrong one. Thanks for your help!
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