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klouxFlag for United States of America

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Java issue on Terminal Server 2K3

I have a user on the terminal server that can't access a website that needs to install a java applet.  This user currently does this fine with another very similar site.  When I login as the administrator on this server and go to the URL it loads just fine.  I have attempted to do this in install mode as well but this has no effect on the user that is having problems.  When I run IE as this user on the console of the terminal server I am hit with the same problem.  The site, when I am using the user's name is asking for Java SE Runtime Environment 6.0 Update 20.  This is already installed on the server.  Again, no problems as the admin.  
I have gotten this typ of problem corrected in the past by logging in as administrator and changing to install mode but this isn't having any effect this time.

Any ideas?
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gheist
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Which browser? Does the user have problems with firefox or opera too (i.e if java is completely damaged, or this is just IE settings in user's profile)
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ASKER

I have been using IE.  I don't have Firefox installed on the terminal server.
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kloux
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ASKER

A reinstall of the existing JRE version was needed.