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Did you check the Websense logs for blocked traffic?
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Did you check the Websense logs for blocked traffic?

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Unable to do thorough testing until user PC was available for more testing...
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Unable to do thorough testing until user PC was available for more testing...

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We have request from our marketing department to use Skype. Video and sound are unavailable, Skype states the connection is too slow. We use Cisco ASA firewall, there is 1GB laser link connection between our main campus and the site requesting Skype usage. We also have QoS set for phone traffic. We use Websense web content filtering. I have checked for ports Skype and they are open on firewall. 
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We have request from our marketing department to use Skype. Video and sound are unavailable, Skype states the connection is too slow. We use Cisco ASA firewall, there is 1GB laser link connection between our main campus and the site requesting Skype usage. We also have QoS set for phone traffic. We use Websense web content filtering. I have checked for ports Skype and they are open on firewall. 

Skype on the network

Instant messaging (IM) is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat. Non-IM types of chat include multicast transmission, usually referred to as "chat rooms". Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (a central server retransmits messages from the sender to the communication device).