asked on Archiving in Outlook 2010
I am trying to Archive the emails older than 6 months.
I go to File>Mailbox Cleanup>Archive
It has by default to archive items older than 06/25/2010
I am fine with that and press OK
It appears that it does nothing.
I go back and do it again and sometime it will say something about already in the process of archiving.
I have waited several days for it to archive and it does not seem to be doing anyting at all.
Am I doing something wrong?
I go to File>Mailbox Cleanup>Archive
It has by default to archive items older than 06/25/2010
I am fine with that and press OK
It appears that it does nothing.
I go back and do it again and sometime it will say something about already in the process of archiving.
I have waited several days for it to archive and it does not seem to be doing anyting at all.
Am I doing something wrong?
Outlook
Last Comment
richgoddu
Do you see an archive pst file if you change your mail view (click the mail folder icon near the bottom of your screen, left side).
ASKER
I am really not sure. I did click the mail view, but that is where I am by default anyway.
I am not sure where to be looking to find a PST file. However, I can scroll through my emails and they go back a couple of years. So, I know that they are not archived.
I am not sure where to be looking to find a PST file. However, I can scroll through my emails and they go back a couple of years. So, I know that they are not archived.
ASKER CERTIFIED SOLUTION
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Hi
I have checked "Archive all folders according to their archive settings"
and the
"Include items with do not auto archive checked"
however, I have also done it with "ARchive this folder and all sub-folders"
Then i press ok and nothing appears to ever happen
If it is working properly should I notice something visually occurring?
I have checked "Archive all folders according to their archive settings"
and the
"Include items with do not auto archive checked"
however, I have also done it with "ARchive this folder and all sub-folders"
Then i press ok and nothing appears to ever happen
If it is working properly should I notice something visually occurring?
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James Murphy
In the window below "Include items with Do not Archive........... there is a file path that shows where the file is located when you archive. Is there a file with that name in the location shown?
I recommend looking at the link I sent and archiving via that method. It is easier to see what is going on, and what should be happening when it is setup.
You will see that your older mail should disappear from you main inbox, and it will be moved to your Archived Folder.
I recommend looking at the link I sent and archiving via that method. It is easier to see what is going on, and what should be happening when it is setup.
You will see that your older mail should disappear from you main inbox, and it will be moved to your Archived Folder.
Sounds like it might be a Group Policy that stops you from off-loading messages to PST files that do not get backed up. See http://www.simple-talk.com/sysadmin/exchange/using-group-policy-to-restrict-the-use-of-pst-files/ by Ben Lye. Just a thought.