Link to home
Start Free TrialLog in
Avatar of hadhazi1
hadhazi1Flag for United States of America

asked on

Archiving in Outlook 2010

I am trying to Archive the emails older than 6 months.

I go to File>Mailbox Cleanup>Archive

It has by default to archive items older than 06/25/2010

I am fine with that and press OK

It appears that it does nothing.

I go back and do it again and sometime it will say something about already in the process of archiving.

I have waited several days for it to archive and it does not seem to be doing anyting at all.

Am I doing something wrong?
Avatar of IamTheMorsa
IamTheMorsa

Do you see an archive pst file if you change your mail view (click the mail folder icon near the bottom of your screen, left side).
Avatar of hadhazi1

ASKER

I am really not sure.  I did click the mail view, but that is where I am by default anyway.

I am not sure where to be looking to find a PST file.  However, I can scroll through my emails and they go back a couple of years.  So, I know that they are not archived.

ASKER CERTIFIED SOLUTION
Avatar of innovatorengineer
innovatorengineer
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Hi

I have checked "Archive all folders according to their archive settings"

and the

"Include items with do not auto archive checked"

however, I have also done it with "ARchive this folder and all sub-folders"

Then i press ok and nothing appears to ever happen

If it is working properly should I notice something visually occurring?

In the window below "Include items with Do not Archive...........   there is a file path that shows where the file is located when you archive.  Is there a file with that name in the location shown?

I recommend looking at the link I sent and archiving via that method.  It is easier to see what is going on, and what should be happening when it is setup.  

You will see that your older mail should disappear from you main inbox, and it will be moved to your Archived Folder.
Sounds like it might be a Group Policy that stops you from off-loading messages to PST files that do not get backed up. See http://www.simple-talk.com/sysadmin/exchange/using-group-policy-to-restrict-the-use-of-pst-files/ by Ben Lye. Just a thought.