?
Solved

Windows 2008 R2 issue with Print Spooler

Posted on 2011-03-04
2
Medium Priority
?
2,109 Views
Last Modified: 2012-05-11
We have a WIndows 2008 R2 server set for us as a terminal server.  From time to time, the few people that are currently testing the system will report not seeing any printers or report that Word/Excel has an issue (unable to save files, unable to import txt, etc).

If I restart the print spooler service, the issue at the time is resolved.

The problem is that the print spooler rarely if ever shows any unusual usage of memory.  Also the service is always found in a status of Running (it starts automatically) not in a status of Stopped.

Found this article:  http://support.microsoft.com/kb/2388142  but the hotfix is not applicable for us, there's been those files that have been updated since.
Anyone else experiencing this behavior?
0
Comment
Question by:regosnell
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 74

Accepted Solution

by:
Glen Knight earned 2000 total points
ID: 35041968
This is caused bu a printer driver, i h ad it a few months back and the driver was incompatible with Windows 2008R2.  I had to go through and up ate all the drivers and ensure that the clients were using the correct version.

It was a pain but it seemed to resolve the issue,
0
 

Author Comment

by:regosnell
ID: 35059984
Thanks, we might be stuck getting new printers that are 64-bit compatible native without the use of the universal driver.
0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
After seeing many questions for JRNL_WRAP_ERROR for replication failure, I thought it would be useful to write this article.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question