troubleshooting Question

Problem after moving exchange mailbox

Avatar of keamalsa
keamalsaFlag for United States of America asked on
ExchangeOutlook
4 Comments1 Solution736 ViewsLast Modified:
we have 2 exchange servers in two different physical locations about 90 miles away from each other. I'll call one server "SRV1" and the other "SRV2"

I moved a users mailbox from the SRV1 server to the SRV2 server yesterday. Today, for reasons not applicable to this question, I needed to move the mailbox back to the SRV1 Exchange server. After the move, when i look on the SRV2 Exchange server the EMC tells me that the users mailbox is on SRV1 server. But in the EMC on the SRV1 server, it tells me the mailbox is on the SRV2 server.

The user cannot start outlook either. when starting Outlook, a window title "Microsoft Exchange" pops up with 2 fields;
Microsoft Exchange server: (this field has the SRV1 exchange server in it and underlined)
Mailbox: (This field has the users name in it and underlined)
There is a "Check Name" button and it is greyed out.
So it looks like it resolved the name fine. But, when clicking OK, an error is generated that says;
"Cannot start Microsoft Office Outlook. Cannot open the Outllok window. The set of folders cannot be opened. Your profile is no configured.........
ASKER CERTIFIED SOLUTION
MegaNuk3

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