Problem after moving exchange mailbox
we have 2 exchange servers in two different physical locations about 90 miles away from each other. I'll call one server "SRV1" and the other "SRV2"
I moved a users mailbox from the SRV1 server to the SRV2 server yesterday. Today, for reasons not applicable to this question, I needed to move the mailbox back to the SRV1 Exchange server. After the move, when i look on the SRV2 Exchange server the EMC tells me that the users mailbox is on SRV1 server. But in the EMC on the SRV1 server, it tells me the mailbox is on the SRV2 server.
The user cannot start outlook either. when starting Outlook, a window title "Microsoft Exchange" pops up with 2 fields;
Microsoft Exchange server: (this field has the SRV1 exchange server in it and underlined)
Mailbox: (This field has the users name in it and underlined)
There is a "Check Name" button and it is greyed out.
So it looks like it resolved the name fine. But, when clicking OK, an error is generated that says;
"Cannot start Microsoft Office Outlook. Cannot open the Outllok window. The set of folders cannot be opened. Your profile is no configured.........
I moved a users mailbox from the SRV1 server to the SRV2 server yesterday. Today, for reasons not applicable to this question, I needed to move the mailbox back to the SRV1 Exchange server. After the move, when i look on the SRV2 Exchange server the EMC tells me that the users mailbox is on SRV1 server. But in the EMC on the SRV1 server, it tells me the mailbox is on the SRV2 server.
The user cannot start outlook either. when starting Outlook, a window title "Microsoft Exchange" pops up with 2 fields;
Microsoft Exchange server: (this field has the SRV1 exchange server in it and underlined)
Mailbox: (This field has the users name in it and underlined)
There is a "Check Name" button and it is greyed out.
So it looks like it resolved the name fine. But, when clicking OK, an error is generated that says;
"Cannot start Microsoft Office Outlook. Cannot open the Outllok window. The set of folders cannot be opened. Your profile is no configured.........
Blow away the users email profile on the users computer and then recreate it.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Disconnect the mailbox from the user's account. Depending on the version of Exchange you will locate it as a disconnected mailbox on one of the servers. Once you find it (either on SVR1, or SVR2), re-connect the mailbox to the user account. Then, move it whereever.
ASKER
Turns out it just took over and hour to replicate to the other server. Wow!, no replication problem, just took a while.....