Video Driver stopped workign
Greetings All,
Yesterday, in the course of normal operations, I re-started my Windows XP SP3 PC, and upon completion, the video would only display basic VGA. I run dual monitors off of an ATI Radeon HD-4600 series card (installed last summer). Device Mangler said
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Thinking I may have had a malware infection, I ran Combofix, which did in fact, remove several infections, but did not help my video. i have run CCLeaner and I have a full version of Registry Mechanic which runs at startup, each time I boot, so the registry is constantly cleaned.
System Restore will not complete successfully, no matter what date I piclk. Last known good confuiguration from Safe Boot menu did not help, nor did Driver Rollback.
My search, here and on interweb has not led me to any solution.
Please help.
Yesterday, in the course of normal operations, I re-started my Windows XP SP3 PC, and upon completion, the video would only display basic VGA. I run dual monitors off of an ATI Radeon HD-4600 series card (installed last summer). Device Mangler said
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Thinking I may have had a malware infection, I ran Combofix, which did in fact, remove several infections, but did not help my video. i have run CCLeaner and I have a full version of Registry Mechanic which runs at startup, each time I boot, so the registry is constantly cleaned.
System Restore will not complete successfully, no matter what date I piclk. Last known good confuiguration from Safe Boot menu did not help, nor did Driver Rollback.
My search, here and on interweb has not led me to any solution.
Please help.
SOLUTION
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ASKER CERTIFIED SOLUTION
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SOLUTION
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Al Jee
wmpenn667 > have you tried to reinstall the new video driver?
Any luck, yet?
Any results yet?
ASKER
The wipe and re-load was definitely the way to go., It was just so traumatic that it took me a long time to pull the trigger, and then over 3 days to get back in complete operation.
I had done a video driver update, but I hadn't realized that Registry "Cleaners" were more of a problem than solution. Since the OS re-install have been using CCleaner, but sparingly.
I really liked the timeliness and idea of OS repair as submitted by wantabe2, but felt the age of the install (close to two years) warranted the wipe and re-load.
Thanks to all Experts! This site is a great investment, and well worth it to me as a PC break/fix technician.
I had done a video driver update, but I hadn't realized that Registry "Cleaners" were more of a problem than solution. Since the OS re-install have been using CCleaner, but sparingly.
I really liked the timeliness and idea of OS repair as submitted by wantabe2, but felt the age of the install (close to two years) warranted the wipe and re-load.
Thanks to all Experts! This site is a great investment, and well worth it to me as a PC break/fix technician.
Glad you got it fixed!
:-)
:-)