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How to basically setup SNMP in BES Domain

Posted on 2011-03-04
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Last Modified: 2012-05-11
Hi,

I have the following environment

BAS server 01 and 02
BES primary
BES Standby

All upgraded from 5.0.1 to 5.0.2

BMS just deployed and i had to fight it to get the console up and running.

Deployed MR4 and then played with keystore document.

finally the console is running.

But I lack the knowledge of setting up SNMP in BES domain.

What to do on BES and BAS

and what to do on BMS?

Sorry for such basic questions guys,

Please help.

Best Regards,
Amir.
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Question by:Amir4u
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Accepted Solution

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RobMobility earned 500 total points
ID: 35058673
Hi.

You'll need to install the SNMP service (Windows Add/Remove components, networking I believe) on the BES servers - BAS can be mionitored directly.

Once installed, under services on each BES, you'll need to modify the properties of the SNMP service, Security:

1. Add a community name (e.g. BlackBerry) - make it Read Only
2. Accept SNMP Packets from the FQDN of your monitoring box
3. Apply changes
4. Restart SNMP servce

On Monitoring Server, log into the monitoring console:

1. Under configuration, expand Servers
2. Select Manage Servers
3. Select Component Configuration
4. For each BES server, click on the spanner:
5. Leave port as default
6. Enter Community name configured on the BES server(s) - case sensitive
7.Check the Turn monitoring on option
8. Click on Test configuration settings - they should report as passed
9. Click on Save

Nb. if you need to configure a maintenance window when you know your services will be shutdown, do so here.

When you return to the Server monitoring status page, you should see that monitoring has started on you BES server.

Regards,


RobMobility.
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LVL 25

Expert Comment

by:RobMobility
ID: 35067985
Hi,

Was this any help?

Let me know if you have further questions?

Regards,


RobMobility.
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Author Comment

by:Amir4u
ID: 35068942
Hi Rob, i think it is good. Although i wanted to go deeper into it but i am still having that issue where i couldnt login . i mean i can login once and then whenever the session times out then i cant login back again unless i go through the process of "keystore" document.

well still what you said about snmp is ok for me.

thanx.
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LVL 25

Expert Comment

by:RobMobility
ID: 35069143
Hi,

Once you have configured monitoring, you can then configure your thresholds etc - that's something specific for your environment and what you want to monitor, alert on etc.

Regards,


RobMobility.
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Author Closing Comment

by:Amir4u
ID: 35069185
it's good
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