In the process of moving a mailbox, my laptop crashed. Now we cannot access the user's mailbox. When we try to move the mailbox we get the following error.
Error was found for firstname.lastname@example.org (email@example.com) because: Error occurred in the step: Opening source mailbox. Failed to open mailbox with error: The operation failed.
Error occurred in the step: Approving object. Failed to open mailbox with error: The operation failed.
I can access the users mailbox properties in EMC, but the end user cannot open Outlook.