troubleshooting Question

Removed a virus, now the dreaded 0x07B

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STS-TechFlag for United States of America asked on
Anti-Virus AppsWindows XPAnti-Spyware
25 Comments1 Solution552 ViewsLast Modified:
I'm working on a laptop here and it was infected with a virus called "THINKPOINT."

I'm pretty savvy on virus removals, booted to safe mode, malwarebytes, found 2 infections.
Reboot, and BAM 0x07B bloodscreen.

I've seen this maybe 4 times before, after a few hours of research i cave in and just format. But this time is different, because the user has a mission critical program that cannot be lost, yes, she doesn't have a backup.

So anyway steps i've tried so far.

Boot to safe mode, none work.
Scan with Avira recovery disc - found 2 but didn't fix.
Replaced atapi.sys - no change.

There is 1 system restore point, i will try that after i have room in my computer to slave.

I don't want to run a repair install, it seems to just cause problems every time i do that on one of these cases.

OS is windows XP
Thanks for the help!
ASKER CERTIFIED SOLUTION
STS-Tech

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