• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 482
  • Last Modified:

Adobe Acrobat doesnt preview pdf files anymore whithin Outlook 2007

We have a user who no longer has the ability to open an email, single click the PDF attachment and have it preview in the body.  It says there is no previewer installed, but the user does indeed have acrobat 9.  The user can still open them but the single click, preview is that is desired, any help is greatly appreciated.  thank you.  User is running Windows 7 Professional 32 bit OS.
0
miadministrator
Asked:
miadministrator
  • 3
  • 2
1 Solution
 
Neil RussellTechnical Development LeadCommented:
Do they also have full blown Adobe products on the same machine, not just reader? I have seen that cause a simular issue.
0
 
ivarson408Commented:
Same issue, not sure why Vista and Windows 7 do this.

I installed Foxit Preview handler and it fixed the issue.

http://timheuer.com/blog/archive/2008/05/09/foxit-pdf-preview-handler.aspx 
0
 
miadministratorAuthor Commented:
They have acrobat 9 professional.  9.4 update.  And inside outlook i've made the outlookpdf plugin active in the add-ons section.  
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
Neil RussellTechnical Development LeadCommented:
Yeah I never did solve that!! Let me know if you do, sorry
0
 
ivarson408Commented:
FoxIt is the way to go. You will spend hours searching for a solution when you could easily solve the issue with FoxIt.

I know I spent hours searching and trying multiple solutions, they don't work.
0
 
ivarson408Commented:
Have you tried FoxIt yet to solve your problem?
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now