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Unread messages appear in my outlook, but all of the messages in the inbox have been read.

Posted on 2011-03-04
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Last Modified: 2012-05-11
Unread messages appear in my outlook, but all of the messages in the inbox have been read.

How can I get rid of them
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Question by:KH_IT
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 35040515
You are probably viewing your inbox through a filtered view.  Please reset your views and make sure nothing is being filtered, then the unread emails should appear.
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Author Comment

by:KH_IT
ID: 35041365
alanhardisty>>how do i reset the view?
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Author Comment

by:KH_IT
ID: 35041372
actuially i did reset it...no change+
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Accepted Solution

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Alan Hardisty earned 200 total points
ID: 35043008
If you right-click the Inbox and choose Mark All As Read - does the unread count reset back to 0?
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