Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Browser requires multiple refreshes after completing a form.

Posted on 2011-03-04
3
Medium Priority
?
279 Views
Last Modified: 2012-05-11
One of my users has a laptop running Win 7 Pro x86 with IE8 and Firefox. For the last several months he has noticed that after he fills out any kind of online form and submits it he has to refresh the page multiple times for the next page to show up.  When he submits a form it just takes him to a blank white page with "Done." in the status bar at the bottom.  This problem exists in both Firefox and IE.

When it first started, he only had to refresh the page once for it to come up, but it seems to be getting progressively worse.  Because it's effecting both browsers, I'm not sure where to look.

It shouldn't be a virus, as all scans come up clean.
I've installed all windows updates (up-to and including SP1 for Win7).
He has plenty of hard drive space.
None of his programs are leaving errors in the event logs.

Any ideas of what might be causing this?

Thanks!
0
Comment
Question by:mchenry2677
  • 2
3 Comments
 
LVL 1

Accepted Solution

by:
ice12000 earned 2000 total points
ID: 35041849
Can you please uninstall firefox and then try IE only. If this doesnot resolve the issue, install crome and try if you are facing same issues there.
0
 
LVL 1

Expert Comment

by:ice12000
ID: 35041887
Can you please uninstall firefox and then try IE only. If this doesnot resolve the issue, install google chrome and try if you are facing same issues there.
0
 

Author Closing Comment

by:mchenry2677
ID: 35157879
The user has decided he's too busy to let me work on his PC, so it may be quite some time until I can actually test your advice.

Thanks for your help.
0

Featured Post

Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Suggested Courses

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question